Team Manager, Workers' Comp (Hybrid) — Lead & Develop

Allianz; North Sydney Council; Hybrid; AUD 170,000 - 210,000; Full time

Benefits offered by this job

Inclusive culture

Hybrid work arrangements

Career development & mobility

Financial & wellbeing perks

Allianz Careers info

Job summary

Allianz is seeking a Team Manager for Workers Compensation in Sydney to lead a high-performing claims team, ensuring superior customer service while adhering to regulatory obligations. The role focuses on coaching, developing talent, and driving performance improvements in a hybrid, Australia-wide context.

The successful candidate will interpret and apply relevant legislation, leverage technology to enhance operations, and foster strong customer relationships within a supportive, inclusive

Qualifications

• Extensive personal injury management expertise in a PI environment.
• Proven track record leading high-performing teams.
• Experience coaching and developing team members.

Responsibilities

• Lead a team to deliver key business objectives and outcomes.
• Ensure superior customer service while complying with policies, legal and regulatory obligations.
• Identify opportunities to continuously improve team performance and efficiency.
• Coach and develop team members; resolve escalations and identify root causes.
• Implement change improvements and facilitate learning opportunities within the team.

Skills

Personal injury management

Team leadership

Coaching & development

Legislation interpretation

Innovative thinking

Customer relationships

Tech-enabled improvement

Job description

Allianz is seeking a Team Manager for Workers Compensation in Sydney to lead a high-performing claims team, ensuring superior customer service while adhering to regulatory obligations. The role focuses on coaching, developing talent, and driving performance improvements in a hybrid, Australia-wide context.

The successful candidate will interpret and apply relevant legislation, leverage technology to enhance operations, and foster strong customer relationships within a supportive, inclusive