Team Leader of PM (in-office)

Huntd Recruit Pty Ltd; Brisbane; On-site; AUD 108,000 - 132,000; Full time

Benefits offered by this job

Superannuation

Job summary

Huntd Recruit Pty Ltd in Brisbane is seeking an In-office Team Leader to manage and mentor a small team of Property Managers. You’ll be the go-to person on tenancy matters, coach peers, and provide hands-on cover when a PM is on leave or unwell.

The role emphasizes leadership without a permanent portfolio, allowing you to focus on escalations, complex tenancy reviews and hands-on support to the team while ensuring timely client communications and smooth operations.

Qualifications

• End-to-end residential property management experience.
• Ability to mentor and guide other Property Managers.
• Strong knowledge of Queensland tenancy processes and QCAT matters.
• Excellent written communication and judgement in lease matters.
• Familiarity with PropertyMe for tenancy records and handovers.

Responsibilities

• Lead and mentor a small team of Property Managers, prioritising workloads and building confidence in complex matters.
• Act as the escalation point for landlord and tenant enquiries, disputes and sensitive conversations.
• Review lease documentation and tenancy matters to determine response steps.
• Support the team with QCAT matters, including preparing documents and hearings.
• Provide temporary portfolio cover during annual or sick leave.
• Use PropertyMe to review tenancy records and ensure smooth handovers.

Skills

End-to-end property management

Team leadership

Queensland tenancy knowledge

Strong written communication

PropertyMe proficiency

Tools

PropertyMe

Job description

In-office Team Leader

$120,000 + super

Lead a team of Property Managers and be the person they turn to when a tenancy matter needs a second opinion. You’ll coach the team, help work through escalations and provide hands-on portfolio cover when a Property Manager is on annual leave or off sick.

The role carries no permanent portfolio, giving you time to support the team, review complex matters and step into day-to-day property management when cover is needed.

Key responsibilities

• Lead and mentor a small team of Property Managers, helping them prioritise workloads and build confidence in handling complex matters.


• Act as the point of escalation for difficult landlord and tenant enquiries, disputes and sensitive conversations.


• Review sensitive emails, lease documentation and complex tenancy matters, helping Property Managers decide how to respond and what steps to take.


• Support the team with QCAT matters, including reviewing tenancy records, preparing supporting documents and helping Property Managers prepare for hearings.


• Provide temporary portfolio cover during annual leave and sick leave, keeping urgent maintenance, tenancy matters and client communications on track.


• Use PropertyMe (PME) to review tenancy records, monitor follow-up and ensure a clear handover when the Property Manager returns.

About you

• Experienced in end-to-end residential property management, with the confidence to step into an existing portfolio at short notice.


• Comfortable guiding other Property Managers, whether you’ve held a formal leadership role or already act as the go-to person in your team.


• Sound knowledge of Queensland residential tenancy processes and practical experience preparing or supporting QCAT matters.


• Strong written communication and sound judgement when reviewing lease matters or drafting sensitive correspondence.


• Confident using PropertyMe and able to stay across competing priorities when the team needs extra support.