Team Lead - Property Management

Ventani Group; Brisbane; On-site; AUD 80,000 - 100,000; Full time

Job summary

Ventani Group is seeking an experienced Senior Property Manager to join the Brisbane team and support the Property Management division. This role focuses on guiding the team, onboarding new members and upholding compliance, with no portfolio permanently attached.

You will assist with training, KPI monitoring, and handling complex tenancy matters while stepping in to cover portfolios during peak periods. A vehicle and valid licence are required.

Qualifications

• Minimum 2 years experience in property management.
• Current QLD Certificate of Registration.
• Reliable vehicle and valid drivers licence.
• Immaculately presented.
• Strong client service skills and a customer focused mindset.
• Excellent written and verbal communication skills.
• Ability to be flexible and adaptable.

Responsibilities

• Provide day-to-day support to the General Manager and Property Management team.
• Assist with onboarding, training and development of team members.
• Support compliance processes, procedures and reporting.
• Assist with KPI monitoring and performance reporting.
• Provide guidance on tenancy, landlord and property management matters.
• Help troubleshoot issues and identify practical solutions for the team.
• Step in to manage portfolios when required to provide leave coverage or additional support.
• Maintain consistent processes and high service standards across the department.
• Support the implementation of operational improvements and team initiatives.

Skills

Property management

Leadership

Training & onboarding

Compliance

Communication

Customer service

Education

QLD Certificate of Registration

Job description

Our client is an established residential real estate agency network with a strong presence across Brisbane and a reputation for delivering professional property management services and building lasting client relationships.

With a growing team and a commitment to maintaining high standards, they are seeking an experienced property professional to step into a key support role within their Property Management division.

This is an excellent opportunity for a Senior Property Manager who is ready to take the next step in their career, develop their leadership capabilities and gain broader exposure to the operational side of a property management business.

The Role

Working closely with the General Manager, you will play an integral role in supporting the day-to-day operations of the Property Management team. You will provide guidance to the team, assist with training and onboarding, help maintain compliance standards and contribute to the overall performance of the department.

Importantly, this role has no portfolio permanently attached, allowing you to focus on supporting the team and developing your leadership skills. You will step in to cover portfolios when required, such as during periods of leave or increased workload.

• Providing day-to-day support to the General Manager and Property Management team
• Assisting with the onboarding, training and development of team members
• Supporting compliance processes, procedures and reporting
• Assisting with KPI monitoring and performance reporting
• Providing guidance and support on complex tenancy, landlord and property management matters
• Helping troubleshoot issues and identify practical solutions for the team
• Stepping in to manage portfolios when required to provide leave coverage or additional support
• Helping maintain consistent processes and high service standards across the department
• Supporting the implementation of operational improvements and team initiatives

About You

In order to be successful in this role, you will be a highly motivated, client focused individual who is willing to work hard and be part of a supportive and collaborative team. You will also require -

• Minimum 2 years experience in property management
• Current QLD Certificate of Registration
• Reliable vehicle and valid drivers licence
• Immaculately presented
• Strong client service skills and a customer focused mindset
• Excellent written and verbal communication skills
• Ability to be flexible and adaptable

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