Property Management Team Lead $80K-$110K + Super

Ascend Recruit; Albion; Sur place; AUD 80 000 - 110 000; Plein temps

Avantages offerts par ce poste

Occasional work-from-home flexibility

Résumé du poste

Ascend Recruit is partnering with an established real estate agency to recruit a Property Management Team Leader who will support the General Manager and PM team. The role involves relief portfolio coverage, staff training, and day-to-day operations in a dynamic office setting.

You will oversee approximately 150–160 properties, resolve tenancy matters, and guide colleagues. Occasional work-from-home flexibility is available as needed, with a focus on team coordination and performance.

Qualifications

• Strong background in residential Property Management.
• Hands-on QCAT experience—essential for this position.
• Confident stepping into different portfolios and managing tenancy matters.
• Strong organisational and time management skills.
• Clear communication and a practical approach to problem-solving.

Responsabilités

• Cover Property Managers during annual leave and sick leave.
• Manage relief portfolios of approximately 150–160 properties.
• Troubleshoot tenancy matters and provide guidance to the PM team.
• Support staff training and onboarding.
• Assist the General Manager with KPI reporting and compliance management.
• Help with team coordination and general office operations.
• Assist the leasing team when required.

Connaissances

Residential Property Management

QCAT experience

Team leadership

Organisational skills

Communication

Description du poste

Property Management Team Lead $80K-$110K + Super

The Company

We're working with an established real estate agency seeking an experienced Team Leader / Client Services Manager to support its General Manager and Property Management team.

The Opportunity & Benefits

This role offers variety across team support, relief property management and daily operations. You'll work closely with the General Manager, helping resolve issues, support staff and maintain consistent service during periods of leave.

Why You'll Love This Role

• Up to $110,000 + Superannuation, depending on experience
• No permanent portfolio
• A varied role combining property management, training and operational support
• Work closely with the General Manager on team coordination and performance
• Occasional work-from-home flexibility when required

Role Responsibilities

As Team Leader / Client Services Manager, you'll provide practical support across the property management department, stepping in to cover portfolios and assisting the team with day-to-day challenges.

Your responsibilities will include:

• Covering Property Managers during annual leave and sick leave
• Managing relief portfolios of approximately 150–160 properties
• Troubleshooting tenancy matters and providing guidance to the PM team
• Supporting staff training and onboarding
• Assisting the General Manager with KPI reporting and compliance management
• Helping with team coordination and general office operations
• Assisting the leasing team when required

This is primarily an office-based position, with work-from-home arrangements considered on an as-needed basis rather than a fixed weekly day.

Role Requirements

You’ll be an experienced property management professional who enjoys supporting others, resolving issues and adapting to changing priorities.

To be successful, you’ll have:

• A strong background in residential Property Management
• Hands-on QCAT experience—essential for this position
• Confidence stepping into different portfolios and managing tenancy matters
• Strong organisational and time management skills
• Clear communication and a practical approach to problem-solving
• The ability to guide colleagues and support daily team operations