Team Leader, Logistics & Continuous Improvement

Australia Post; Sydney; On-site; AUD 80,000 - 110,000; Full time

Job summary

Australia Post and StarTrack seek a hands-on Supervisor for Botany NSW to lead a team, manage resources, and deliver against budget and performance targets. You will drive continual efficiency, analyse performance data, and collaborate with customer service to ensure high service quality.

The role focuses on directing day-to-day activities, fostering a culture of continuous improvement, and building strong internal and external relationships to support operational excellence.

Qualifications

• Experience leading an operational or logistics team.
• Proven people management skills to drive change.
• Strong analytical and problem-solving abilities.

Responsibilities

• Actively develop and foster a capable support and team network to ensure commitment to facility objectives
• Manage allocation of appropriate resources and commitment of staff to enable achievement of facility objectives
• Be the topic matter expert in relevant area of responsibility to ensure operational and customer needs are aligned with delivery of high service quality
• Lead change and innovation within teams
• Drive new cultural practices, systems and processes that support desired change
• Manage internal and external stakeholder relationships, including managing customer relationships in collaboration with commercial and customer service teams, as required
• Assist and identify opportunities for service and efficiency improvement within the facility.
• Analyse daily facility activities to identify processing control issues
• Use various data mediums to manipulate, analyse, and present data for continual processing improvement

Skills

Leadership

People management

Analytical skills

Job description

Australia Post and StarTrack seek a hands-on Supervisor for Botany NSW to lead a team, manage resources, and deliver against budget and performance targets. You will drive continual efficiency, analyse performance data, and collaborate with customer service to ensure high service quality.

The role focuses on directing day-to-day activities, fostering a culture of continuous improvement, and building strong internal and external relationships to support operational excellence.