Team Leader - Event Services

Park Hyatt; Sydney; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Complimentary shift meals

Discounts for Spa and F&B outlets

Discounted Hyatt accommodation world‑w

Learning and development programs

Employee assistance program

Paid family leave

Job summary

Park Hyatt Sydney is recruiting for a professional Team Leader to join our Event Services team. You will oversee service excellence for weddings, conferences and social events, coordinating front-of-house operations and ensuring guest satisfaction in a luxury five-star setting.

The ideal candidate has proven supervisory experience, strong food and beverage service skills, RSA certificate, and a passion for delivering impeccable hospitality under pressure.

Qualifications

• Experience supervising day and night events in a luxury setting.
• RSA NSW certificate required.
• Strong knowledge of wines and beverages.
• Minimum 1 year in a similar role at a luxury hotel or function centre.

Responsibilities

• Assist to supervise the smooth running of events and serve food and beverages.
• Respond to guest enquiries courteously and efficiently.
• Coordinate with Kitchen and Beverage departments on daily operations and quality control.
• Conduct pre-event briefings with staff on preparation, service and menus.
• Demonstrate all duties to Park Hyatt standards.

Skills

Food and Beverage service

Supervisory experience

Guest service excellence

RSA NSW Certificate

Wine knowledge

Under pressure

Luxury hospitality experience

Job description

About Park Hyatt Sydney

Finding luxury in every detail, Park Hyatt hotels provide an experience of sophisticated, contemporary luxury. Located among the world's premier cities and resort destinations, each custom-designed Park Hyatt hotel combines distinct regional character with elegant brand touches.

Organization- Park Hyatt Sydney

Summary

About Park Hyatt Sydney

Finding luxury in every detail, Park Hyatt hotels provide an experience of sophisticated, contemporary luxury. Located among the world's premier cities and resort destinations, each custom-designed Park Hyatt hotel combines distinct regional character with elegant brand touches.

Park Hyatt Sydney is recruiting for a professional Team Leader to join their Event Services team. Join us to redefine luxury.

The main duties and responsibilities for this role will include the following:

• To assist the Assistant Manager - Event Services when required in the smooth and efficient running of all events.
• To serve food and beverages, and respond to guest enquiries in a courteous and efficient manner
• Assist to liaise with the Kitchen and Beverage Department on daily operations and quality control
• To conduct pre-event briefings to employees on preparation, service and menu
• To have a full working knowledge and capability to supervise and demonstrate all duties to the set standards

Qualifications

• Ability in Food and Beverage Service training
• Supervisory experience in controlling both day and night functions
• Excellent food and beverage service skills
• Current NSW RSA Certificate
• Good knowledge of wines and other beverages
• The ability to work efficiently and professionally under pressure
• Minimum 1 year experience in a similar role in a luxury five star hotel or function centre of a similar calibre

Working at Park Hyatt Sydney will include:

• Access to employee benefits such as complimentary shift meals, discounts for the Spa and all Food and Beverage outlets
• Access to discounted Hyatt accommodation worldwide
• Access to internationally recognised learning and development programs and opportunities
• Access to an employee assistance program and paid family leave benefits
• Being part of a diverse and inclusive team, passionate about their work

A career with Hyatt opens a world of opportunities. We have continually been named one of the World's Best Multinational Workplaces.

Our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged. To get a peek of how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt

This is not your typical career opportunity.

This is the Hyatt Touch.