Team Leader - Disability Support

Explore Potential; Adelaide; On-site; AUD 90,000 - 110,000; Full time

Job summary

Explore Potential is seeking a SIL Team Leader to provide frontline leadership and coordination for support workers delivering disability services in metropolitan Adelaide. You will ensure services align with client plans, NDIS guidelines and organisational standards, with a rotating roster.

You will lead teams, manage rosters, oversee documentation and engage with families and stakeholders to support person‑centred care and regulatory compliance.

Qualifications

• Certificate III in Community Services, Disability, or equivalent is required.
• Minimum 5 years’ experience in disability support or a related care environment.
• Experience building effective teams and managing staff performance.
• Strong organisational skills and attention to documentation and compliance.

Responsibilities

• Lead, supervise and support staff to deliver safe, consistent, high‑quality care.
• Coordinate and oversee day‑to‑day support services, including direct client support when needed.
• Manage rosters to ensure service coverage and shift replacements.
• Provide guidance on performance, interpersonal issues and behavioural matters.
• Monitor documentation and case records for accuracy and compliance.
• Build collaborative relationships with peers, staff, families and stakeholders.

Skills

Team leadership

Staff supervision

Rostering

Documentation & compliance

Stakeholder collaboration

Problem solving

IT literacy

Administrative support

Education

Certificate III in Community Services, Disability, or equivalent

Certificate IV in Leadership and Management

Tools

Microsoft Outlook

Job description

Do you have a passion for supporting people living with disability and the leadership skills to guide a team in delivering safe, consistent, and high‑quality care? If yes, we want to hear from you.

Our client provides Supported Independent Living (SIL) and disability services across metropolitan Adelaide. With a strong commitment to person‑centred care, they ensure every individual receives support tailored to their unique needs and goals.

About the Role

As a SIL Team Leader, you will provide frontline leadership and coordination to support workers, ensuring services are delivered in line with client plans, NDIS requirements, and organisational standards. This role reports to the Services Manager and requires flexibility across a rotating roster.

• Leading, supervising, and supporting staff to deliver consistent, safe, and quality care.
• Coordinating and overseeing day‑to‑day support services, including direct client support when required.
• Managing rosters to ensure service coverage, including shift replacements.
• Providing guidance on performance, interpersonal issues, and behavioural matters.
• Monitoring documentation and case records to ensure accuracy and compliance.
• Building collaborative relationships with peers, staff, families, and stakeholders.

About You

• Minimum 5 years’ experience in disability support or a related care environment.
• Strong disability awareness and understanding of the impact on individuals, families, and communities.
• Proven ability to build effective teams and manage staff performance.
• Initiative and problem‑solving skills, with the ability to act decisively.
• Experience supporting people with disability through personal care, developmental opportunities, and community engagement.
• Attention to detail in documentation and compliance.
• Confidence using technology including laptops, service iPads, and Microsoft Outlook.
• Administrative and clerical experience to support service delivery.

Essential

• Certificate III in Community Services, Disability, or equivalent qualification.

Desirable

• Certificate IV in Leadership and Management.

Why Join

Our client is committed to fostering career progression and offers opportunities for growth and development within the role.