Team Leader – Supported Independent Living (SIL)

Help In Support; Melton; On-site; AUD 35,000 - 52,000; Part time

Benefits offered by this job

Flexible part-time

Professional development

Staff wellbeing program

Job summary

Help In Support in Melton, VIC is seeking a compassionate Team Leader for Supported Independent Living (SIL). This part-time role leads a team delivering person-centred disability support to clients living independently with assistance within the community.

You will coordinate rostering, develop individualised plans, ensure regulatory compliance and support staff wellbeing while promoting autonomy and dignity for clients.

Qualifications

• Experience in disability support or aged care with supervisory responsibilities.
• Knowledge of NDIS frameworks and person-centred care.
• Strong communication and interpersonal skills.

Responsibilities

• Supervising and mentoring support workers to ensure quality care.
• Developing and implementing individualised support plans.
• Managing rostering, scheduling and workload allocation.
• Conducting regular check-ins with clients to assess satisfaction and changing needs.
• Providing direct support when required, including personal care and life skills development.
• Maintaining accurate client records in line with regulatory requirements.
• Liaising with families and health professionals to coordinate care.
• Identifying performance issues and providing coaching.

Skills

Leadership

Supervisory experience

NDIS knowledge

Communication

Driver's license

Education

Certificate IV in Disability Support

Equivalent experience

Job description

Team Leader – Supported Independent Living (SIL)

Help In Support is seeking a compassionate and experienced Team Leader – Supported Independent Living (SIL) to join our organisation in Melton, VIC 3337. This is a part-time position that offers flexibility whilst making a meaningful difference in the lives of people with disabilities. As Team Leader, you will be responsible for overseeing the delivery of high-quality support services to individuals living independently with assistance. You will lead a dedicated team, ensuring that clients receive person-centred care that promotes their autonomy, dignity and wellbeing. This role is pivotal to our mission of enabling people with disabilities to live fulfilling, independent lives within their communities.

Key responsibilities

Supervising and mentoring support workers to ensure consistent delivery of quality care and support services to SIL clients

Developing and implementing individualised support plans that align with clients' goals and preferences, whilst adhering to disability support standards

Managing rostering, scheduling and workload allocation to ensure appropriate staffing levels and service continuity

Conducting regular check-ins and reviews with clients to assess their satisfaction, wellbeing and changing support needs

Providing direct support to clients when required, including personal care, community integration and life skills development

Maintaining detailed and accurate client records and documentation in compliance with regulatory requirements

Liaising with families, carers, health professionals and other stakeholders to coordinate comprehensive support

Identifying and addressing performance issues within the team and providing coaching and development opportunities

Ensuring compliance with disability support regulations, safeguarding policies and organisational procedures

Participating in team meetings, training sessions and continuous improvement initiatives

What we're looking for

Proven experience working in the disability support or aged care sector, with demonstrated experience in a supervisory or leadership role

Current or willingness to obtain relevant qualifications such as Certificate IV in Disability Support or equivalent experience

Strong knowledge of the National Disability Insurance Scheme (NDIS) and person-centred support principles

Excellent interpersonal and communication skills, with the ability to build rapport with clients, families and staff

Demonstrated ability to manage multiple priorities, work independently and lead by example

Sound understanding of safeguarding, duty of care and legislative requirements in disability support

Compassion, patience and genuine commitment to improving the lives of people with disabilities

Valid driver's licence and willingness to travel within the local area

Ability to obtain a Working with Children Check and maintain professional boundaries

Preferred: Experience with NDIS planning and coordination, knowledge of assistive technology, or additional certifications in health and safety

What we offer

The opportunity to make a meaningful impact on the lives of vulnerable people in your community

A supportive and collaborative team environment with a strong commitment to staff wellbeing and professional development

Flexible part-time working arrangements that support work-life balance

Ongoing training and professional development opportunities to enhance your skills and qualifications

Competitive remuneration in accordance with award rates

Access to employee assistance programmes and wellness initiatives

A values-driven organisation that prioritises dignity, respect and person-centred care

About us

Help In Support is a dedicated community services organisation committed to empowering people with disabilities to live independently and participate fully in their communities. We operate within the NDIS framework, providing Supported Independent Living services that promote choice, control and dignity for our clients. Our team is comprised of passionate professionals who are committed to delivering high-quality, person-centred support. We believe in creating an inclusive workplace where staff feel valued, supported and motivated to do their best work. Our mission is to enable people with disabilities to achieve their goals and aspirations, and our values of respect, integrity, accountability and compassion guide everything we do.