Service Leader

Interaction Disability Services; The Hills Shire Council; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Salary packaging

Induction program

Professional development

Collaborative team

Career development

Meaningful work

Job summary

Interaction Disability Services in NSW invites an experienced Accommodation Service Leader to oversee SIL homes in the Western Suburbs and supervise a team of support workers.

You will lead day-to-day operations with a person-centred approach, collaborate with families and stakeholders, and deliver high-quality supports.

Qualifications

• Relevant tertiary qualifications in Disability, Community Services or equivalent.
• Demonstrated leadership in a disability services setting.
• Experience overseeing multiple SIL services and rostering.
• Strong communication and budgeting capabilities.
• Knowledge of SCHADS Award and WHS regulations.

Responsibilities

• Oversee day-to-day SIL home operations across multiple sites.
• Lead and supervise a team of support workers and ensure quality supports.
• Coordinate with families, stakeholders and services for person-centred outcomes.
• Manage budgets, incidents and rostering with strong compliance.

Skills

Leadership

Budget management

Communication

Staff supervision

Microsoft Office

rostering

Incident management

SCHADS knowledge

Education

Tertiary qualifications in Disability / Community Services

Tools

Microsoft Teams

Client databases

Job description

Make a Difference with Interaction Disability Services

At Interaction Disability Services, we are a values based organisation guided by our values of Integrity, Respect, Openness, Person-Centred Practice, Accountability and Lifelong Learning.

Every day we work alongside people living with disability, their families and support networks to create meaningful opportunities and positive outcomes.

We believe our people are our greatest strength. We are seeking an enthusiastic, dedicated and experienced Accommodation Service Leader to oversee the day-to-time operations of our Supported Independent Living (SIL) homes, located in the Western Suburbs, and manage a team of support workers.

About the Opportunity

In this rewarding role you will have strong leadership skills, a background in Disability and Oversight of a portfolio of SIL Services, and a passion for making a positive difference in people's lives. You will work collaboratively with families and other stakeholders to deliver high-quality, person-centred supports.

To be successful you will have:

• Experience in managing Disability services and the confidence to oversee multiple services.
• Experience in staff supervision and performance management.
• Strong communication skills to liaise with internal and external stakeholders.
• Strong financial management skills and the ability to work within a budget.
• Experience supporting people living with disability or other relevant experience.
• Resilience and experience managing behaviours of concern.
• Excellent verbal and written communication skills.
• Adept computer skills with the capability to use client database systems and liaise with teams via email and Microsoft Teams.
• Experience with complex decision making.
• Experience in incident management.
• Experience in rostering supports and working within SCHADS Award.
• Ability to prioritise work when working with multiple deadlines to ensure deliverable outcomes are met.
• Current Driver's Licence and comprehensively owned and insured vehicle.
• Current Working with Children Check or willingness to obtain one prior to commencement of employment.
• Valid NDIS Worker Screening Check or willingness to obtain one prior to commencement of employment.

Candidate Requirements

• Relevant tertiary qualifications in Disability, Community Services or Equivalent.
• 5 years of experience in a leadership role.
• Demonstrated leadership and change management skills.
• Excellent communication and interpersonal skills.
• Demonstrated ability to work autonomously.
• Experience with budget management and forecasting.
• Proficient in Microsoft Office and other relevant software.
• Demonstrated ability to manage competing priorities and meet deadlines.
• Knowledge of workplace health and safety regulations.
• Comprehensive understanding of the NDIS practice standards and relevant legislation.

What We Offer

• Competitive salary
• Generous not-for-profit salary packaging benefits
• Comprehensive induction and onboarding program
• Ongoing supervision and professional development
• Supportive and collaborative team culture
• Career development opportunities and pathways
• Meaningful work that makes a genuine difference in people's lives

Successful candidates must provide and maintain their NDIS Worker Screening Check Clearance and any other probity checks throughout their employment.

As an Equal Employment Opportunity (EEO) employer, we encourage applications from candidates from diverse cultural and linguistic backgrounds and those with lived experience of disability.Australian citizens, permanent residents and individuals holding valid work rights in Australia are encouraged to apply.