SIL Team Leader

MMIC Services Pty Ltd; City of Melbourne; On-site; AUD 90,000 - 120,000; Full time

Job summary

MMIC Services Pty Ltd is seeking an SIL Team Leader to coordinate a house, manage staff, documentation, participant support, and household operations to ensure safe, high-quality care. You will lead and support the on-ground team while working with families and allied health professionals.

You will maintain participant records, liaise with families, oversee medication management and audits, manage rosters and budgets, and lead staff meetings.

Qualifications

• Proven experience in a Team Leader or senior support role within SIL or disability services
• Strong understanding of NDIS requirements and person-centred support practices
• Good literacy skills for report writing or responding to queries from Behaviour Support Practitioners, APO and other stakeholders
• Excellent organisational skills with the ability to manage rosters, budgets, and documentation
• Confident communicator, comfortable liaising with families, Behaviour Support Practitioner, APO, allied health professionals, and internal teams
• Experience with medication management and audits
• A current driver's licence, NDIS Worker Screening Check, Working with Children Check, and First Aid/CPR certification (or willingness to obtain)
• A genuine passion for empowering people with disability to live fulfilling, independent lives
• Be able to delegate some tasks to a senior/experienced team member

Responsibilities

• Maintain accurate, up-to-date participant documentation and records
• Liaise with families, Behaviour Support Practitioner, APO, allied health professionals, and stakeholders on participant progress
• Oversee medication management, audits, and medical appointments
• Manage household budgets, shopping, and supplies
• Report and follow up on maintenance issues
• Prepare staff rosters and manage leave
• Lead staff meetings and supervise the team

Skills

NDIS knowledge

Disability services

Team leadership

Documentation

Communication

Medication management

Job description

As SIL Team Leader, you will be the key point of coordination for your house — managing staff, documentation, participant support, and household operations to ensure participants receive safe, consistent, and high-quality care. You'll work closely with families, allied health professionals, and other stakeholders to support positive outcomes for participants, while leading and supporting your team on the ground.

Key responsibilities

Maintain accurate, up-to-date participant documentation and records

Liaise with families, Behaviour Support Practitioner, APO, allied health professionals, and stakeholders on participant progress

Oversee medication management, audits, and medical appointments

Manage household budgets, shopping, and supplies

Report and follow up on maintenance issues

Prepare staff rosters and manage leave

Lead staff meetings and supervise the team

About you

Proven experience in a Team Leader or senior support role within SIL or disability services

Strong understanding of NDIS requirements and person-centred support practices

Good literacy skills for report writing or responding to queries from Behaviour Support Practitioners, APO and other stakeholders

Excellent organisational skills with the ability to manage rosters, budgets, and documentation

Confident communicator, comfortable liaising with families, Behaviour Support Practitioner, APO, allied health professionals, and internal teams

Experience with medication management and audits

A current driver's licence, NDIS Worker Screening Check, Working with Children Check, and First Aid/CPR certification (or willingness to obtain)

A genuine passion for empowering people with disability to live fulfilling, independent lives

Be able to delegate some tasks to a senior/experienced team member

About us

MMIC Services is a registered NDIS provider dedicated to empowering participants to reach their full potential. We deliver personalised, goal-oriented support across Supported Independent Living (SIL), Community Participation, and Behaviour Support, with a holistic, community-based approach that promotes independence and social inclusion.

Be part of a values-driven organisation that prioritises honesty, integrity, and professionalism

Make a real difference in the lives of participants and their families

Supportive team environment with opportunities for professional growth

A detailed handover undertaken by the current team leader with capacity to delegate tasks to senior staff

Tasks are undertaken in a supportive/friendly environment