Team Leader - Canberra Outlet Centre

The Glen Hotel Pty; Canberra; On-site; AUD 30,000 - 36,000; Full time

Job summary

Roll'd Vietnamese in Fyshwick, ACT is seeking a hands-on Supervisor to welcome customers, take orders, and help ensure a great dining experience during busy shifts.

You’ll assist with preparing fresh Vietnamese rolls and bowls, keep the dining area and kitchen tidy, and handle payments at the register while delivering fast, friendly service.

Lead a small, energetic team to ensure smooth operations and customer satisfaction in a fast-paced environment.

Qualifications

• Experience in a supervisor role or similar position.
• Strong customer service experience.
• Ability to lead a small team and deliver top-notch service.

Responsibilities

• Welcome customers and take orders.
• Prepare fresh Vietnamese rolls and bowls.
• Keep the dining area and kitchen tidy.
• Handle payments at the register and process transactions.
• Lead a small team to ensure smooth service during busy periods.

Skills

Customer service

Cash handling

Team leadership

Job description

337 Canberra Avenue, Fyshwick, ACT, 2609, AUSTRALIA

At Roll'd Vietnamese, we’re all about serving up fresh, family-made Vietnamese eats with a side of connection. Since 2012, we’ve been blending authentic flavours and fast service to bring the vibrant tastes and traditions of Vietnam to Aussies. Think crispy bánh mì, slurp-worthy phở, and our iconic rice paper rolls – all made fresh, fast, and full of love.

We are looking for supervisors to join us - the roles include the Fast Food Award Supervisor pay rate!

As a Supervisor at Roll'd you will:

Help our customers feel welcome, take orders, and make sure they’re having a great time while they’re with us.

Get hands-on with making fresh, tasty Vietnamese rolls and bowls – we’ve got the recipes, you bring the energy.

Keep the place looking clean and on-point – whether it's the kitchen, the counters, or the dining area.

Handle the cash register, process payments, and keep everything smooth when it comes to transactions.

Lead a fun, chill team to keep everything running smoothly and deliver top-notch service, even when it gets busy!

Screening Questions

• Do you have experience in a similar role?
• Will your commute be 20 minutes or less?
• Describe your customer service experience