Supervisor - St Leonards

The Glen Hotel Pty; Sydney; On-site; AUD 52,000 - 65,000; Full time

Job summary

Roll'd Vietnamese in St Leonards, NSW, is seeking a Supervisor to lead a friendly team and deliver great customer experiences. You’ll welcome customers, take orders, make fresh rolls and bowls, and keep the dining area clean while handling payments at the register. RSA certification is desirable. Applicants with prior supervisory or cafe/food service experience are encouraged to apply.

Join us to help our guests enjoy fast, fresh Vietnamese food with warm service in a busy, casual setting.

Qualifications

• Experience in fast-paced service environments preferred.
• RSA certification is desirable.
• Ability to manage cash and operate a POS.
• Strong communication and leadership skills.

Responsibilities

• Welcome customers and take orders while ensuring a warm, friendly atmosphere.
• Prepare fresh rolls and bowls as part of the kitchen team.
• Keep dining and service areas clean and well-organized.
• Handle payments and operate the cash register smoothly.
• Lead the team to maintain high service standards during busy periods.

Skills

Customer service

Cash handling

Team leadership

POS familiarity

Tools

POS system

Job description

Shop 6P2/201 Pacific Highway, St Leonards, NSW, 2065, AUSTRALIA

At Roll'd Vietnamese, we’re all about serving up fresh, family-made Vietnamese eats with a side of connection. Since 2012, we’ve been blending authentic flavours and fast service to bring the vibrant tastes and traditions of Vietnam to Aussies. Think crispy bánh mì, slurp-worthy phở, and our iconic rice paper rolls – all made fresh, fast, and full of love.

As a Supervisor at Roll'd you will:

Help our customers feel welcome, take orders, and make sure they’re having a great time while they’re with us.

Get hands-on with making fresh, tasty Vietnamese rolls and bowls – we’ve got the recipes, you bring the energy.

Keep the place looking clean and on-point – whether it's the kitchen, the counters, or the dining area.

Handle the cash register, process payments, and keep everything smooth when it comes to transactions.

Lead a fun, chill team to keep everything running smoothly and deliver top-notch service, even when it gets busy!

Screening Questions

• Do you have experience in a similar role?
• Will your commute be 20 minutes or less?
• Describe your customer service experience
• Do you have a Responsible Service of Alcohol (RSA)?