Supervisor - Roll'd Surfers Paradise

The Glen Hotel Pty; Gold Coast City; On-site; AUD 55,000 - 65,000; Full time

Job summary

Roll'd Vietnamese on the Gold Coast is seeking a Supervisor to greet customers, take orders, and ensure a great dining experience.

You will help make fresh rolls and bowls, maintain cleanliness, handle payments with a POS system, and lead a friendly team through busy periods. Join a fast-paced, family-friendly Australian brand committed to authentic Vietnamese street food.

Qualifications

• Experience in a similar role is required.
• Customer service experience is essential.
• Ability to handle cash and payments.
• Ability to lead a small team during busy periods.

Responsibilities

• Welcome customers and take orders.
• Prepare fresh Vietnamese rolls and bowls using provided recipes.
• Keep dining area, kitchen, and counters clean and organized.
• Process payments and operate the cash register.
• Lead a small team to maintain fast, friendly service during busy times.

Skills

Experience in a similar role

Customer service experience

Tools

POS system

Job description

shop 15/2 Cavill Avenue, Surfers Paradise, QLD, 4217, AUSTRALIA

At Roll'd Vietnamese, we're all about serving up fresh, family-made Vietnamese eats with a side of connection. Since 2012, we've been blending authentic flavours and fast service to bring the vibrant tastes and traditions of Vietnam to Aussies. Think crispy bánh mì, slurp-worthy phở, and our iconic rice paper rolls - all made fresh, fast, and full of love.

We are looking for supervisors to join us - the roles include the Fast Food Award Supervisor pay rate!

As a Supervisor at Roll'd you will:

Help our customers feel welcome, take orders, and make sure they're having a great time while they're with us.

Get hands-on with making fresh, tasty Vietnamese rolls and bowls - we've got the recipes, you bring the energy.

Keep the place looking clean and on-point - whether it's the kitchen, the counters, or the dining area.

Handle the cash register, process payments, and keep everything smooth when it comes to transactions.

Lead a fun, chill team to keep everything running smoothly and deliver top-note service, even when it gets busy!

Screening Questions

• Do you have experience in a similar role?
• Will your commute be 20 minutes or less?
• Describe your customer service experience