Team Leader

IFYS; Cairns Regional; On-site; AUD 104,000 - 127,000; Full time

Benefits offered by this job

Not-for-profit salary packaging

Wellbeing reimbursement

Employee Assistance Program

Training opportunities

Job summary

IFYS is seeking a dedicated Team Leader – Foster Care Recruitment to lead a skilled recruitment team across Far North Queensland. You will drive community engagement, oversee applicant training, and ensure timely assessments while upholding safety, trauma-informed practice, and program compliance.

Based in Cairns, this permanent full-time role includes leadership responsibilities, a competitive salary, and not-for-profit salary packaging.

Qualifications

• Certificate IV or higher qualification in a relevant area is highly regarded.
• Experience in leading a team.
• Experience working within child protection and family support services.
• Ability to engage Foster Care applicants effectively both online and in person.

Responsibilities

• Lead and support the Foster Care Recruitment Team to deliver community engagement initiatives, prospective carer information and support, applicant training programs and timely assessment processes.
• Promote the safety and wellbeing of staff through effective supervision, workload management, risk management and compliance.
• Provide strategic oversight and support in developing and maintaining relationships with Government and Non-Government agencies and local communities across Far North Queensland.
• Promote and maintain a client-centred, culturally safe, trauma-informed, and therapeutic environment.
• Monitor program performance, data collection and reporting requirements to ensure service delivery aligns with funding agreements and contractual obligations.
• Analyse data to identify trends, measure client outcomes and implement continuous improvement initiatives.

Skills

Communication

Relationship building

Team leadership

Stakeholder engagement

Education

Certificate IV or higher

Job description

At IFYS, we’re committed to creating a supportive environment where both our clients and staff feel valued, respected, and empowered.

We believe our people are our greatest strength. That’s why we continually assess and invest in staff wellbeing through initiatives like the Sanctuary Model of Care, which promotes emotional, social, and physical wellness across our organisation.

We encourage applications from individuals who identify as Aboriginal or Torres Strait Islander.

The opportunity

IFYS has an exciting newly created opportunity for a skilled and motivated leader to step into the Team Leader – Foster Care Recruitment role.

As Team Leader, you will report directly to the Operations Manager of Child, Youth and Families and will be responsible for leading a skilled team of Foster Care Recruitment Coordinators.

This role will also be responsible for planning community outreach activities and developing local networks to raise awareness of the need for Foster Carers. As well as oversee training, the application process, program performance and reporting requirements of the program in line with legislation and contractual requirements.

What’s on offer?

• Permanent full-time leadership role
• $115,300 per annum + superannuation – IFYS is committed to gender pay equity
• Cairns based with travel across the Far North Queensland region
• Not-for-profit salary packing options to increase take home pay (package up to $15,900 per FBT year)
• Join a supportive, positive and inclusive work environment and team
• Unique in-house training opportunities including Therapeutic Crisis Intervention, Preventing Child Sexual Exploitation and Sanctuary training
• Annual $250 personal wellbeing reimbursement benefit towards eligible activities
• Free access to the CALM Premium App + personal travel discounts through Flight Centre
• Access to the Employee Assistance Program (EAP)

Key responsibilities

• Lead and support the Foster Care Recruitment Team to deliver community engagement initiatives, prospective carer information and support, applicant training programs and timely assessment processes
• Promote the safety and wellbeing of staff through effective supervision, workload management, risk management and compliance
• Provide strategic oversight and support in developing and maintaining relationships with relevant Government and Non-Government agencies and local communities across Far North Queensland
• Promote and maintain a client-centred, culturally safe, trauma-informed, and therapeutic environment
• Monitor program performance, data collection and reporting requirements to ensure service delivery aligns with funding agreements, contractual obligations, and organisational objectives
• Analyse data to identify trends, measure client outcomes and implement continuous improvement initiatives to achieve program targets and enhance service delivery

Requirements for the role

• Certificate IV or higher qualification in a relevant area of study is highly regarded
• Strong communication and relationship building skills
• Demonstrated experience in effectively leading a team
• Experience working within child protection and family support services
• Efficient in processing documentation and maintaining accurate records and systems in line with organisations requirements
• Ability to engage Foster Care applicants effectively both online and in person

Must hold or be willing to obtain if successful

• Valid Queensland Driver’s Licence with no restrictions
• QLD Working with Children Check (Paid Blue Card)
• Licensed Care Suitable Check (LCS2)
• Ability to provide two references from recent employers (including your current employer)
• National Crime Check (IFYS will complete new check throughout systems)

We are deeply committed to the wellbeing, safety, cultural identity and dignity of every individual who accesses our services, including children, young people, adults and people with disabilities. As part of this commitment, we uphold best practice standards and adhere to the Human Services Quality Framework, NDIS Practice Standards and National Principles for Child Safe Organisations.

It is an offence to apply to work in a child related business regulated but the blue card system if you are a restricted person/negative notice holder.