Team Lead, People-First Health & Community Services

Wellways Australia Limited; North Canberra; On-site; AUD 74,000 - 77,000; Full time

Benefits offered by this job

Salary packaging benefits

Meal and Entertainment allowance

Paid parental leave

Employee Assistance Program

Job summary

Wellways Australia Limited is seeking a Team Leader to guide the WILTS and DECO teams, focusing on recovery and peer-support delivery for participants. You will lead service delivery, coordinate rostering and workflows, and ensure compliance with contractual and legislative requirements.

The role requires a qualification in health/human services or equivalent, leadership experience, and the ability to travel between locations.

Qualifications

• Relevant qualification in health, human services or related discipline, or equivalent experience.
• Demonstrated experience leading or coordinating frontline teams.
• Experience supporting workforce capability through supervision, coaching or mentoring.
• Current valid Driver’s Licence and willingness to travel between locations.
• Current Working with Vulnerable Persons’ Check, Right to Work in Australia and 100 points of ID, NDIS Workers Screening check and NDIS Orientation Module.
• Current Police Check (within last 12 months) and International Police Check if applicable.

Responsibilities

• Lead day-to-day delivery of services to ensure safe, high-quality, participant-centred outcomes.
• Coordinate daily team operations, participant allocation, workflow and rostering to meet service demand.
• Monitor leave, vacancies and staffing requirements and communicate workforce issues.
• Provide visible leadership and practical operational support to frontline employees.
• Hold a small caseload as required.
• Support implementation of organisational initiatives and local service improvements.

Skills

Leadership

Frontline coordination

Coaching/Mentoring

Drivers licence

Willingness to travel

Education

Health/Human services qualification or equivalent

Job description

Wellways Australia Limited is seeking a Team Leader to guide the WILTS and DECO teams, focusing on recovery and peer-support delivery for participants. You will lead service delivery, coordinate rostering and workflows, and ensure compliance with contractual and legislative requirements.

The role requires a qualification in health/human services or equivalent, leadership experience, and the ability to travel between locations.