Team Leader

Wellways; North Canberra; On-site; AUD 74,000 - 77,000; Full time

Benefits offered by this job

Salary packaging up to $15,899

Meal and Entertainment allowance up to

Paid parental leave

Employee Assistance Program

Job summary

Wellways is seeking a Team Leader based in Branddon ACT to oversee the WILTS and DECO teams. You will lead day-to-day service delivery, coordinate rostering and provide operational support across frontline staff to ensure high-quality, participant-centred outcomes.

You will also drive workforce capability through coaching and supervision, while maintaining compliance with organisational, contractual and regulatory requirements.

Qualifications

• Relevant qualification in health, human services or related discipline.
• Proven experience leading or coordinating frontline teams.
• Experience supervising, coaching or mentoring staff.
• Current valid Driver's Licence and willingness to travel.
• Working with Vulnerable Persons Check and NDIS Checks.
• Police Checks (National and international where applicable).

Responsibilities

• Lead day-to-day service delivery and performance of WILTS and DECO teams.
• Provide leadership and coordinate workforce, rostering and workload.
• Monitor vacancies, leave and staffing requirements.
• Support implementation of service improvements.
• Hold a small caseload as required.
• Ensure compliance with contractual and legislative requirements.

Skills

Leadership

Supervision

Coaching/ Mentoring

Communication

Travel willingness

Education

Health-related qualification

Job description

Build a rewarding career with an organization that truly puts people first!

Full-time role based in Branddon ACT

SCAHDS Level 5B ($53.43-$55.85) + Super+ salary packaging benefits

Wellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability and peoplewho identify as LGBTIQA+ to apply. Even if you only meet some of the criteria, we'd love to hear from you.

About the role

As Team Leader, you will be responsible for leading the day-to-day service delivery and performance of the WILTS and DECO teams, comprised primarily of recovery and peer workers, ensuring participants receive high-quality, person-centred services in accordance with organisational, contractual and legislative requirements.

You will provide leadership, workforce coordination and operational support to frontline employees while fostering a positive, inclusive and high-performing team culture.

Key responsibilities will include but not limited to:

Lead the day-to-day delivery of services to ensure safe, high-quality and participant-centred outcomes

Coordinate daily team operations, participant allocation, workflow and rostering to meet service demand and workforce coverage needs

Monitor leave, vacancies and staffing requirements and communicate emerging workforce issues

Provide visible leadership and practical operational support to frontline employees

Hold a small caseload, as required

Support implementation of organisational initiatives and local service improvements.

Qualifications and essential Requirements

Relevant qualification in health, human services, community services or a related discipline, or an equivalent combination of qualifications and experience.

Demonstrated experience leading or coordinating frontline teams

Experience supporting workforce capability through supervision, coaching or mentoring

Current valid Driver's License and willingness to travel regularly between allocated service locations as required.

Current Working with Vulnerable Persons' Check, Right to Work within Australia and 100 points of ID

NDIS Workers Screening check and NDIS Orientation Module

Current Police Check (within the last 12months) and International Police Check (if appliable)

About Us

Wellways connects people, strengthens families, and transforms communities for individuals of all ages experiencing disabilities or challenges to their social and emotional wellbeing. A leading for purpose mental health and disability support organisation operating nationally, our services span mental health, disability and community care and reach more than 7000 people each year!

Working with a diverse range of people, Wellways creates an inclusive community where everyone can imagine and achieve their hopes and potential.

What we offer

A purpose driven culture where people can thrive, everyone is respected, and differences are valued

An equitable, diverse, and socially inclusive work environment

Salary packaging up to $15,899 enables you to spend a portion of your salary before it is taxed to pay for things like rent, mortgage repayments, car leasing

Meal and Entertainment allowance via salary packaging up to $2,650 per annum

Paid parental leave after 12 months of ongoing employment

Access for you and your family to our Employee Assistance Program

Wellways is committed to the safeguarding of children and vulnerable people. Successful applicants must undergo a comprehensive screening process prior to their commencement.

If you'd like to know more about our reconciliation commitment, please visit our website.