Team Leader

Wellways Australia; City of Burnie; On-site; AUD 145,475,000 - 151,536,000; Full time

Benefits offered by this job

Salary packaging

Leave loading

Superannuation

Meal and Entertainment allowance

Paid parental leave

Employee Assistance Program

Job summary

Wellways Australia in Burnie TAS is seeking a Team Leader to oversee the day-to-day service delivery of the Wellways to Recovery Team, ensuring high-quality, person-centred support in line with contracts and legislative requirements.

You’ll work closely with the Service Manager, coordinate rostering and workforce planning, and maintain service quality while supporting staff capability. A driver’s licence, travel readiness, and relevant checks are required.

Qualifications

• Relevant quals in health, human services, community services or a related discipline, or an equivalent combination of qualifications and experience.
• Demonstrated experience leading or coordinating frontline teams.
• Current valid Driver’s Licence and willingness to travel for the role.
• Current Working with Children Check and Satisfactory National Police Records Check.
• NDIS Worker Screening Check and NDIS Worker Orientation Module Certificate (free module).
• Right to Work within Australia.

Responsibilities

• Coordinate daily team operations, participant allocation, workflow and rostering to meet service demand and workforce coverage needs.
• Monitor leave, vacancies and staffing requirements and communicate emerging workforce issues.
• Support implementation of organisational initiatives and local service improvements.
• Promote consistency in service delivery, organisational practice and participant experience.
• Hold a small caseload, as required.
• Develop positive working relationships with participants, carers and local service providers.

Skills

Leadership

Team coordination

Driver's license

Education

Health / human services qualification

Job description

• Opportunity to join a leading provider of disability and mental health services
• Full-Time opportunity based in Burnie TAS
• $53.43 - $55.85 p/hr (SCHADS Level 5B) + Leave loading + Super + Salary packaging

Wellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability and people who identify as LGBTIQA+ to apply. Even if you only meet some of the criteria, we’d love to hear from you.

About the opportunity:

In this role, you’ll oversees the day-to-day service delivery and performance of the Wellways to Recovery Team, ensuring participants receive high-quality, person-centred services in accordance with organisational, contractual and legislative requirements.

Working closely with the Service Manager, the Team Leader manages organisational priorities into daily practice, supports employee capability and ensures operational issues are addressed promptly

Key responsibilities:

• Coordinate daily team operations, participant allocation, workflow and rostering to meet service demand and workforce coverage needs
• Monitor leave, vacancies and staffing requirements and communicate emerging workforce issues.
• Support implementation of organisational initiatives and local service improvements.
• Promote consistency in service delivery, organisational practice and participant experience
• Hold a small caseload, as required
• Develop positive working relationships with participants, carers and local service providers

To be successful in this role:

• Relevant quals in health, human services, community services or a related discipline, or an equivalent combination of qualifications and experience
• Demonstrated experience leading or coordinating frontline teams
• Current valid Driver’s License and the ability to undertake travel for the role.
• Current Working with Children Check and Satisfactory National Police Records Check.
• NDIS Workers Screening Check and NDIS Worker Orientation Module Certificate (free module)
• Right to Work within Australia.

About Us
Wellways connects people, strengthens families, and transforms communities for individuals of all ages experiencing disabilities or challenges to their social and emotional wellbeing. A leading for purpose mental health and disability support organisation operating nationally, our services span mental health, disability and community care and reach more than 7000 people each year!

Working with a diverse range of people, Wellways creates an inclusive community where everyone can imagine and achieve their hopes and potential.

What we offer

• A purpose driven culture where people can thrive, everyone is respected, and differences are valued
• An equitable, diverse, and socially inclusive work environment
• Salary packaging up to $15,899enables you to spend a portion of your salary before it is taxed to pay for things like rent, mortgage repayments, car leasing
• Meal and Entertainment allowance via salary packaging up to $2,650 per annum
• Receive 17.5% leave loadingevery time you take annual leave
• Paid parental leave after 12 months of ongoing employment
• Access for you and your family to our Employee Assistance Program

For a confidential discussion about the role, we encourage you to contact Kelli Radford on [e-mail]

Wellways is committed to the safeguarding of children and vulnerable people. S uccessful applicants must undergo a comprehensive screening process prior to their commencement.

Please note that interview will commence as soon as we start receiving Job applications and only shortlisted candidates will be contacted.

If you’d like to know more about our reconciliation commitment, click here: Reconciliation | Wellways

Culture

We’re passionate about ourwork, whichis enjoyable, challenging and rewarding.Allofourteamswork toensure everyone can imagine and achieve their hopes and potential. We know that people are unique and the experts on their life and are not defined by impairments, diagnosis or labels.We aim to specifically promote safety and inclusivity for LGBTIQ+ and First Nations communities.

Applications Close

09/11/2026