Team Lead — Homelessness Support Services

The Salvation Army; Seymour, Greater Shepparton; Sur place; AUD 90 000 - 110 000; Plein temps

Avantages offerts par ce poste

Salary packaging up to $15,900 tax‑sac

Paid parental leave

EAP and health & wellness initiatives

Flexible working arrangements

Résumé du poste

The Salvation Army is seeking a Team Leader for its Homelessness Support Service, based on-site across Seymour and Shepparton, VIC. You will lead a high-performing team delivering client-centred services to people experiencing homelessness and those at risk.

Reporting to the Program Manager, you will drive service excellence, partner with local stakeholders, monitor performance, ensure funding compliance, and support sustainable housing and wellbeing outcomes.

Qualifications

• Tertiary qualification in social work, welfare, community development or related field (minimum Diploma) OR demonstrated high level of sector knowledge and skills
• Demonstrated experience leading, supervising and developing staff within a homelessness, housing or community services environment
• Demonstrated knowledge of the homelessness and housing sector, including relevant legislation, case management frameworks, and the complex needs of people experiencing disadvantage
• Proven ability to build and maintain effective relationships with a broad range of stakeholders, including community organisations, government departments and support services
• Strong communication, organisational and problem-solving skills, with experience in service reporting, continuous improvement, risk management and achieving operational outcomes
• A current Victorian Employee Working with Children Check
• A current Victorian Driver’s Licence

Responsabilités

• Lead, coach and support a team of Homelessness Case Managers to deliver high-quality, client-centred services that achieve positive outcomes for people experiencing homelessness
• Oversee service delivery, performance targets and compliance requirements, ensuring organisational standards and funding obligations are consistently met
• Build and maintain strong relationships with local stakeholders, community networks and internal services to facilitate integrated and coordinated support responses
• Drive a culture of continuous improvement through effective reporting, practice development, quality assurance and service evaluation
• Monitor operational performance, team wellbeing, risk management and resource allocation to ensure safe, effective and efficient service delivery

Connaissances

Team leadership

Communication skills

Stakeholder engagement

Problem solving

Reporting and compliance

Formation

Diploma or higher in social work / related field

Description du poste

The Salvation Army is seeking a Team Leader for its Homelessness Support Service, based on-site across Seymour and Shepparton, VIC. You will lead a high-performing team delivering client-centred services to people experiencing homelessness and those at risk.

Reporting to the Program Manager, you will drive service excellence, partner with local stakeholders, monitor performance, ensure funding compliance, and support sustainable housing and wellbeing outcomes.