Team Assistant/Client Service Administrator

Bentley; City of Brisbane; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Excellent remuneration package

Supportive team environment

Work with excellent systems

Achieve work-life balance

Job summary

Bentley in Brisbane is seeking a capable Team Assistant/Client Service Administrator to support a team of accountants. This busy role requires an experienced administrator, a positive attitude, and exceptional client service.

Key duties include setting up new clients, preparing fees, liaising with stakeholders, handling queries, and maintaining client records. Proficiency in Word, Excel and Outlook is essential, with a collaborative approach to work.

Qualifications

• Minimum of 2 years of administration experience within an accounting firm.
• Proficient in Microsoft Word, Excel, and Outlook.
• Strong client service orientation and team collaboration.

Responsibilities

• New client set-up and onboarding.
• Follow up documents and correspondence for accountants.
• Liaising with internal and external stakeholders.
• Preparation of fees and invoicing.
• Setting up payments and online banking platforms.
• Handling client queries.
• Maintaining client records.
• Undertake general administrative duties.

Skills

Administrative support

Client service

Team player

Communication

Attention to detail

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Team Assistant/Client Service Administrator

The Opportunity

An exciting opportunity to work in a well-established, mid-tier accounting firm has arisen! This is a busy role requiring an experienced, confident, Administrator. A positive attitude and exceptional client service skills are a must. Experience within the accounting or finance industries is essential.

Duties and Responsibilities:

Your main responsibility will be to provide administrative support across a team of Accountants. You will also be responsible for maintaining strong client relationships. The following duties will form part of your daily tasks:

• New client set-up
• Following up documents and correspondence on behalf of accountants
• Liaising with internal and external stakeholders
• Preparation of fees
• Setting up of payments and online banking platforms
• Handling client queries
• Manage workflow effectively
• Maintain client records
• Undertake general administrative duties

Be Reward With:

• Excellent remuneration package
• Supportive team environment
• Work with excellent systems
• Achieve a work life balance
• Work for a firm that appreciates and respects their staff
• Enjoy a long term career

Requisite Skills & Experience

• A minimum of 2 years of experience in administration within anaccounting firm is ideal
• Proficient in the use of Microsoft Word, Excel, OutlookMust enjoy working as part of a team