Client Service Administrator

Bentley; City of Brisbane; On-site; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Excellent remuneration

Own your role

Team environment

Training & development

Job summary

Bentley is seeking a Clients Services Administrator in Brisbane’s inner west to support a team of Accountants. This role suits an experienced administrator looking to advance in public practice accounting.

Key duties include collating documents, supporting accountants, liaising with clients, and handling ATO/ASIC tasks. A proactive approach and strong communication are essential, with Xero experience preferred.

Qualifications

• 2+ years in public practice accounting administration.
• Experience handling busy workloads.
• Strong communication skills.

Responsibilities

• Collate documents and prepare them for sending to clients.
• Provide administrative support to accounting team.
• Deal with clients and assist with queries.
• Liaise with the ATO and undertake related tasks.
• Liaise with ASIC and undertake related tasks.
• Manage database and monitor workflow.
• Provide adhoc administrative support.

Skills

Proactive work approach

Xero experience

Busy/varied role experience

Excellent communication

Tools

Xero accounting software

Job description

About the Firm

Our client is a public practice accounting firm based on the city fringe - inner west. They are a firm that has a strong focus on providing quality accounting, taxation, business and financial services advice to their clients. With a loyal client base and a strong reputation in the market, they are seeking a like minded professional to join their administration team.

About the Role

This position is a Clients Services Administrator role which is focussed on providing hands on support to a team of Accountants. bThis role would suit someone who is currently undertaking a similar role or a Senior Administrator looking to take the next step in their career! Your duties will include:

• Collation of documents and preparing same to send out to clients
• Providing administrative support to a team of Accountants
• Dealing directly with clients and assisting with queries
• Liaise with the ATO and undertake associated tasks
• Liaise with ASIC and undertake associated tasks
• Managing database
• Monitoring workflow
• Provision of adhoc administrative support

About You

You will be an experienced administrator who has worked in the public practice accounting sector for at least 2 years. You will also have:

• A proactive approach to your work
• Experience using Xero (preferred but not essential)
• Experience undertaking a busy and varied role
• Excellent communication skills

Benefits

Our client provides a pleasant working environment along with the opportunity to grow within your role. Being located in a convenient location in the inner western suburbs is another advantage of this role. Additionally you will receive:

• Excellent remuneration
• Ability to own your role
• The opportunity to work as part of a team
• Access to further training and development