Tasmania Service Scheduler & Admin Specialist

Service Stream; Hobart; Hybrid; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Modern Mornington office

Training & development opportunities

Employee recognition program

Long‑term employment

Free onsite car parking

Job summary

TechSafe in Mornington, Tasmania, is seeking a highly organised Administration Officer/Service Coordinator to join the Tasmanian division on a permanent full-time basis. You will coordinate field resources, manage customer interactions, and support the delivery of electrical inspection services across Tasmania.

This role requires strong organisational skills, attention to detail, and the ability to manage competing priorities in a fast-paced environment.

Qualifications

• Experience in administration, scheduling, workforce coordination, or service delivery.
• Strong organisational and time management skills.
• Ability to manage multiple priorities and deadlines.
• Excellent verbal and written communication, and high data accuracy.
• Ability to work autonomously while contributing to a team.

Responsibilities

• Coordinate and schedule daily work activities for field-based inspectors across Tasmania.
• Allocate, dispatch and reschedule work to meet customer and contractual commitments.
• Manage changing priorities and respond to urgent operational requirements.
• Liaise with inspectors, customers and stakeholders to coordinate appointments.
• Monitor workloads and ensure service delivery targets and KPIs are achieved.
• Process inbound customer enquiries and provide a high standard of customer service.
• Support field staff with administrative and operational requirements.
• Maintain accurate records and update business systems.
• Assist with billing, invoicing and contract administration activities.
• Prepare reports and undertake general administration duties.

Skills

Administration

Scheduling

Customer service

Workforce coordination

Data entry

MS Office

Communication

Problem-solving

Time management

Tools

MS Office

Job description

TechSafe in Mornington, Tasmania, is seeking a highly organised Administration Officer/Service Coordinator to join the Tasmanian division on a permanent full-time basis. You will coordinate field resources, manage customer interactions, and support the delivery of electrical inspection services across Tasmania.

This role requires strong organisational skills, attention to detail, and the ability to manage competing priorities in a fast-paced environment.