Senior Training Specialist and Retail HR Partner

FashionUnited; Sydney; Hybrid; AUD 90,000 - 135,000; Full time

Job summary

The North Face is seeking a Senior Training Specialist and Retail HR Partner to support Australia and New Zealand, collaborating with the HR Partner, AUNZ, the APAC Academy Team, and the broader Global HR group. You will design and deliver retail training, manage Workday onboarding, assist with recruitment, and provide in-store coaching to develop leaders across multiple brands and channels.

This role combines HR administration and training leadership with emphasis on retail excellence and

Qualifications

• Knowledge of Australian employment law, and ideally New Zealand as well.
• Experience working with HR systems (we use Workday).
• Exposure to recruitment processes and preparing employment agreements.
• Strong skills in Microsoft Excel and Word.
• Excellent written and verbal communication abilities.
• Strong organization and time management skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Experience managing training programs end-to-end, from needs analysis through evaluation.
• Understanding of retail operations across direct-to-consumer, distributor-to-partner, and wholesale models.
• Experience designing and delivering coaching frameworks that improve performance.

Responsibilities

• Support Human Resources and Training across Australia and New Zealand, working with HR Partner, AUNZ, APAC Academy Team, and Global HR.
• Manage onboarding tasks in Workday and assist with employment agreements.
• Design and deliver retail training across brand fundamentals, sales excellence, and leadership development.
• Provide coaching in stores and support managers in building teams and leaders.
• Maintain HR content, manage HR inbox, and support payroll and benefits processes.
• Monitor recruitment activity and regional staffing requirements.
• Coordinate mandatory training follow-ups and employment law compliance.
• Support internal moves, promotions, terminations, and exit processes.
• Track training effectiveness and report on participation and impact.
• Coordinate regional safety and well-being initiatives.

Skills

Australian employment law

Workday

Recruitment processes

Microsoft Excel

Microsoft Word

Written & verbal communication

Organization & time management

Training program delivery

Retail operations understanding

Coaching frameworks

Tools

Workday

Excel

Word

Job description

Senior Training Specialist and Retail HR Partner

(Job Number: R-20251204-0004)

Department

Other

Location

Sydney

1. Live the brand

The North Face®; was founded in 1966 with the goal of preparing outdoor athletes for the rigors of their next adventure. Today we are the world's leading outdoor brand, creating athlete-tested, expedition-proven products that help people explore and test the limits of human potential. We protect our outdoor playgrounds and minimize our impact on the planet through programs that encourage sustainability. The North Face® products are available at premium and specialty retail sporting goods stores globally

2. Your ROLE with us

At VF, we strive to foster a culture of belonging based on respect, connection, openness, and authenticity. So, before we get to the job details, take a minute to learn a little more about us – our values and our culture - visitVF Careers orwww.vfc.com .

What will you do?

A day in the life of a Senior Training & HR Specialist at VF looks a little like this.

This role supports Human Resources and Training across Australia and New Zealand, working closely with the HR Partner, AUNZ, the APAC Academy Team, and the wider Global HR group. It combines HR administration (25%), managing employee lifecycle processes in Workday, with training leadership (75%), executing and facilitating retail training programs across The North Face, Icebreaker, Timberland, and VANS. The position offers exposure to HR policy, process, and local employment law while driving retail excellence and employee development. Reporting to the HR Partner, AUNZ, the role requires strong relationship building across office, retail, and HR teams.

Let’s break down that day-in-the-life a bit more.

• Help managers in Australia and New Zealand with job requisitions, posting ads, screening applicants, setting up interviews, and guiding them through Workday processes
• Prepare employment agreements, manage on-boarding tasks in Workday, and ensure new hires have a smooth start with everything ready for their first day
• Design and deliver retail training across brand fundamentals, sales excellence, and leadership development, including workshops, on-site coaching, and digital learning sessions
• Provide ongoing coaching in stores, reinforce training, and support managers in building strong teams and future leaders
• Maintain HR content on the intranet, manage the HR inbox, create letters, and support payroll and benefits processes
• Keep track of approved retail positions and recruitment activity using workforce planning tools
• Assist with mandatory training follow-ups, seasonal uniform allocations, and ensure employment law requirements are met
• Support managers with internal moves, promotions, and terminations, including off-boarding and exit interviews
• Monitor training effectiveness, maintain accurate records, and provide reports on participation and impact
• Help coordinate regional safety and well-being initiatives

What do you need to succeed?

We all have unique skills that we bring to work and celebrate every day. For this role, there are foundation skills you’ll need to succeed and excel.

The foundation skills you will need in this position are:

• Knowledge of Australian employment law, and ideally New Zealand as well
• Experience working with HR systems (we use Workday)
• Exposure to recruitment processes and preparing employment agreements
• Strong skills in Microsoft Excel and Word
• Excellent written and verbal communication abilities
• Strong organization and time management skills
• Ability to manage multiple tasks in a fast-paced environment
• Experience managing training programs end-to-end, from needs analysis through evaluation
• Understanding of retail operations across direct-to-consumer, distributor-to-partner, and wholesale models
• Experience designing and delivering coaching frameworks that improve performance

There are also a few skills that are not required but preferred:

• Comfort coordinating across multiple teams and priorities
• Flexibility and resilience in adapting to change
• Attention to detail when handling employment documentation and HR processes
• Confidence working in self-service online systems
• Ability to connect training initiatives to business outcomes with a strategic mindset
• Strong communication skills with audiences ranging from front line staff to senior leaders
• Collaborative, adventurous, and curious mindset with a passion for continuous learning and growth

Now WE have a question for YOU.

Are you in?

R-20251204-0004

Job Title:

Senior Training Specialist and Retail HR Partner