Handover Supervisor

NEX Building Group Pty Ltd; Newcastle-Maitland; On-site; AUD 85,000 - 110,000; Full time

Benefits offered by this job

Company car

Mobile phone

Laptop

Job summary

NEX Building Group Pty Ltd is seeking a Handover Supervisor to join the team in the NSW Hunter region. The role involves visiting customers’ homes four days a week, inspecting new homes, documenting defects, and coordinating trade works to ensure high-quality handovers.

You will coordinate with clients, teams, and contractors, produce clear reports, and follow up on progress. A full driver’s license and strong customer service are essential for success in this field role.

Qualifications

• Experience in residential construction or building services is preferred.
• Strong communication and customer service skills.
• Valid driver’s license and willingness to travel to regional sites.
• Proficient with MS Office applications and reporting tools.

Responsibilities

• Inspect new homes across the Hunter region and document defects.
• Prepare scope of works and reports for identified issues.
• Communicate action plans with clients in line with warranty guidelines.
• Monitor contractor progress and follow up outstanding works.

Skills

Customer service

Communication

Construction knowledge

MS Office

Full driver’s license

Tools

MS Office

Job description

Handover Supervisor

Join the leading residential home builder in NSW

Salary plus company car, mobile phone, and laptop provided

Discounts on gym memberships (Fitness Passport), vehicles, appliances and more!

The MJH Group (incorporating the iconic McDonald Jones Homes and MOJO Homes brands) is not just in the new home building industry; we are in the business of delivering an unbeatable customer experience from beginning to end. From architecturally designed new homes to finance options, from multi-residential projects to investment properties, the MJH Group has grown and evolved to offer a range of building services which cater to diverse needs, goals and budgets. We set the benchmark in new home building while ensuring that our people, both customers and employees, are at the centre of everything we do along the way.

We are proud to belong to the NEX Building Group, a diverse and expanding organisation with over 1300 passionate employees whose purpose is to build beautiful homes for Australians. Established in 1987 and continuing to evolve both organically and through acquisition, we are well positioned for growth and committed to achieving our vision of being Australia’s leading home builder.

Building new homes and better futures for Australians is a true honour and so rewarding. Here are some other rewards and benefits we offer our employees.

Our perks and benefits:

• Discount on building a home with any of our building brands (after qualifying period)


• Income protection insurance– 100% funded by NEX. Covers up to 2 years at 75% of base salary in case of illness or injury


• Purchased leave – opportunity to apply for up to 2 weeks extra leave each year


• Paid Parental leave - 12 weeks for the primary carer and 4 weeks for secondary carer (we’re proud to be industry leading with this benefit!)


• Employee discounts on gym memberships (Fitness Passport), motor vehicles (Mitsubishi), home appliances, energy, health insurance and more


• AIA Vitality health and wellbeing program


• A genuine focus on diversity and inclusion (we’re proud of our Women in Construction Program and annual Building Inclusivity Awards)


• Employee assistance program to support your mental, financial and physical wellbeing


• A huge catalogue of online learning and ongoing professional development programs


• NAWIC and HIA corporate membership


• Attractive remuneration


• And so much more!

About the opportunity:

In this full time, you will be on the road 4 days a week visiting customers in their homes, assessing works and coordinating trade. More specifically, your responsibilities will include:

• Conducting inspections of new homes located across the Hunter region


• Compiling a report on any identified defects + plus put scope of works together


• Communicating with clients to propose actions according to Service and Warranty guidelines


• Assisting with the monitoring of contractor progress


• Following up outstanding works from our trades and contractors as needed

About you:

To be successful in this highly rewarding role you will demonstrate alignment to the purpose and core values of NEX Building Group along with:

• An ability to communicate with clients and various team - a professional customer focused attitude


• Sound knowledge of construction and the building process


• Good computer and MS Office skills


• Excellent customer service and communication skills


• Outstanding, organisational, and planning abilities with the ability to work under pressure


• A full driver’s licence to operate a service car


• Willingness to travel to and from jobs as scheduled


• A positive attitude with the ability to work by yourself or within a team

We are keen to improve female (and other marginalised groups) representation in our workplaces. If this role appeals to you but you don’t feel you tick every box, we encourage you to still apply. We’d love to have a chat with you about your career goals.

Eligible candidates:

The appointment of successful applicants will be subject to satisfactory employment screening and depending on the inherent requirements of the role, may involve the completion of a National Police Check and a pre-employment medical.