Global Systems Engineer - Enterprise Apps & AI Initiatives

Psi CRO; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Intensive induction program

International environment

Job summary

Psi CRO is seeking a proactive Systems Engineer to join its global Systems Development team in Australia. You will support enterprise applications, troubleshoot issues, and participate in testing and implementation to ensure smooth business operations.

Responsibilities include installing and training on Tier 3/4 systems, monitoring updates, and validating CFR 21 Part 11 compliance, with a focus on customer-focused, analytical problem-solving.

Qualifications

• University or College degree in Computer Science/IT.
• Solid technical background.
• Experience supporting business applications or enterprise systems.
• Experience with Jira Service Desk and Confluence is a plus.
• Experience with creating SQL queries.
• Testing experience and test script execution is a plus.

Responsibilities

• Provide Tier 2 and Tier 3 support for off-the-shelf software packages.
• Install Tier 3 and some Tier 4 information systems and conduct user training.
• Install and support specialized systems (e.g., warehouse systems).
• Monitor software updates and recommend migrations when needed.
• Follow releases and recommend purchases of new software.
• Update CFR 21 Part 11 validation status for information systems.
• Study project IT equipment and provide user training and support.
• Conduct regular audits to ensure PSI standards compliance.

Skills

Jira Service Desk

Confluence

SQL queries

Testing

Systems validation

Communication

Analytical skills

Customer-focused

Education

Bachelor's degree in Computer Science/IT

Tools

Jira Service Desk

Confluence

Job description

Psi CRO is seeking a proactive Systems Engineer to join its global Systems Development team in Australia. You will support enterprise applications, troubleshoot issues, and participate in testing and implementation to ensure smooth business operations.

Responsibilities include installing and training on Tier 3/4 systems, monitoring updates, and validating CFR 21 Part 11 compliance, with a focus on customer-focused, analytical problem-solving.