Systems Analyst – Data & Process Improvement (Melbourne)

Victorian Government; Melbourne; On-site; AUD 85,000 - 110,000; Full time

Job summary

Social Services Regulator in Melbourne is seeking a Systems Analyst to support data-driven decision making and deliver robust systems across core applications.

The role focuses on improving data quality, translating business needs into technical specifications, and deploying solutions with clear documentation. This is a fixed term/secondment opportunity until 15 January 2027, with national screening requirements and pre-employment checks.

Qualifications

• Identify, investigate, and analyse business processes, procedures and work practices.
• Identify inefficiencies and recommend optimal business practices, and system functionality and behaviour.
• Uses project management methodologies, principles and techniques to develop project plans and to cost, resource and manage projects.
• Take responsibility for deploying functional solutions, such as creating, adopting and implementing system test plans, which ensures acceptable quality and integrity of the system.
• Create user and trainer documentation, and conducts formal training classes.
• Develops functional specifications for use by system developers.
• Uses data and process modelling techniques to create clear system specifications for the design and development of system software.
• Acts as a central reference and information source, providing guidance and assistance in the system project decision making process.

Responsibilities

• Support SSR towards data driven decision making and the delivery of robust systems, enabling strategic direction and operational priorities.
• Improve data quality and systems processes of SSR's core applications.
• Design new systems or modify existing systems to meet business requirements, translating business needs into technical specifications.
• Troubleshoot technical issues related to SSR core systems.
• Ensure systems are efficient, reliable, meet expectations and are secure.
• Identify, investigate, and analyse business processes, procedures and work practices.
• Develop functional specifications for use by system developers.

Skills

Data analysis

Requirements gathering

System design

Troubleshooting

Documentation

Training & knowledge transfer

Project management

Tools

SQL

Data modelling

Job description

Social Services Regulator in Melbourne is seeking a Systems Analyst to support data-driven decision making and deliver robust systems across core applications.

The role focuses on improving data quality, translating business needs into technical specifications, and deploying solutions with clear documentation. This is a fixed term/secondment opportunity until 15 January 2027, with national screening requirements and pre-employment checks.