Systems Analyst

Victorian Government; Melbourne; On-site; AUD 85,000 - 110,000; Full time

Job summary

Social Services Regulator in Melbourne is seeking a Systems Analyst to support data-driven decision making and deliver robust systems across core applications.

The role focuses on improving data quality, translating business needs into technical specifications, and deploying solutions with clear documentation. This is a fixed term/secondment opportunity until 15 January 2027, with national screening requirements and pre-employment checks.

Qualifications

• Identify, investigate, and analyse business processes, procedures and work practices.
• Identify inefficiencies and recommend optimal business practices, and system functionality and behaviour.
• Uses project management methodologies, principles and techniques to develop project plans and to cost, resource and manage projects.
• Take responsibility for deploying functional solutions, such as creating, adopting and implementing system test plans, which ensures acceptable quality and integrity of the system.
• Create user and trainer documentation, and conducts formal training classes.
• Develops functional specifications for use by system developers.
• Uses data and process modelling techniques to create clear system specifications for the design and development of system software.
• Acts as a central reference and information source, providing guidance and assistance in the system project decision making process.

Responsibilities

• Support SSR towards data driven decision making and the delivery of robust systems, enabling strategic direction and operational priorities.
• Improve data quality and systems processes of SSR's core applications.
• Design new systems or modify existing systems to meet business requirements, translating business needs into technical specifications.
• Troubleshoot technical issues related to SSR core systems.
• Ensure systems are efficient, reliable, meet expectations and are secure.
• Identify, investigate, and analyse business processes, procedures and work practices.
• Develop functional specifications for use by system developers.

Skills

Data analysis

Requirements gathering

System design

Troubleshooting

Documentation

Training & knowledge transfer

Project management

Tools

SQL

Data modelling

Job description

Location: Melbourne - CBD and Inner Metro suburbs

Reference: VG/732325

Social Services Regulator

The Social Services Regulator (SSR) is an independent statutory authority that exists to safeguard the rights of children and young people as well as people who use social services in Victoria.

The SSR regulates the Social Services Standards, the Child Safe Standards (for organisations without a sector specific co-regulator as well as the social services sector), and also administers the Worker and Carer Exclusion Scheme (WCES), Reportable Conduct Scheme (RCS) and Working with Children Clearance (WWC Clearance) scheme and NDIS Worker Screening Check.

The Social Services Regulator takes an integrated and intelligence driven approach to identifying, preventing and excluding unsafe people from working with children and young people, as well as ensuring organisations that work with children and young people keep children safe from abuse and harm by meeting the Child Safe Standards.

As a co-regulator of the Child Safe Standards, the Social Services Regulator works with other co-regulators of the Child Safe Standards including the Department of Health, Victorian Registration and Qualifications Authority (VRQA), Victorian Early Childhood Regulation Authority (VECRA), and Workforce Inspectorate Victoria to keep children safe from harm and abuse.

THE ROLE

This is a fixed term / secondment opportunity available until 15 January 2027

The Systems Analyst plays a key role in supporting the Social Services Regulator (SSR) towards data driven decision making and the delivery of robust systems, enabling our strategic direction and operational service delivery priorities.

SSR uses a risk-based intelligence led approach to protect the safety and rights of children, young people and adults experiencing vulnerability. The Systems Analyst will be responsible for improving data quality and systems processes of all our core applications.

This role is fast paced, requires strong attention to detail and forms part of the larger ICT and Business Intelligence Branch and will contribute to key functions designed to:

• Design new systems or modify existing systems to meet business requirements, translating business needs into technical specifications.
• Troubleshoot technical issues related to SSR core systems
• Ensure systems are efficient, reliable, meet expectations and are secure

We are looking for someone who can:

• Identify, investigate, and analyse business processes, procedures and work practices
• Identifies and evaluates inefficiencies and recommends optimal business practices, and system functionality and behaviour
• Uses project management methodologies, principles and techniques to develop project plans and to cost, resource and manage projects
• Takes responsibility for deploying functional solutions, such as creating, adopting and implementing system test plans, which ensures acceptable quality and integrity of the system
• Creates user and trainer documentation, and conducts formal training classes
• Develops functional specifications for use by system developers
• Uses data and process modelling techniques to create clear system specifications for the design and development of system software
• Acts as a central reference and information source, providing guidance and assistance in the system project decision making process

For more details, please refer to the attached position description.

Applicants must have relevant VPS experience, be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process. Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.

Applications close Wednesday 21 October 2026 at 11.59pm