System Analyst

The University of Western Australia; Perth; On-site; AUD 99,000 - 105,000; Full time

Benefits offered by this job

Flexible working options

Generous paid leave including parental

Up to 17% employer paid superannuation

Salary packaging available

Discounted health insurance

Employee Assistance Program

Job summary

The University of Western Australia (UWA) is a premier Australian university delivering teaching, research and digital transformation. This full-time, ongoing role supports IT Asset Management services across a large enterprise, collaborating with IT teams and vendors to optimise asset lifecycle processes and governance.

You will contribute to continuous improvement initiatives, ServiceNow management and technology investments while aligning with UWA’s strategic IT services goals and compliance

Qualifications

• ITAM/ITSM or service delivery experience with asset lifecycle management.
• Experience supporting hardware and software asset management in enterprise environments.
• Strong analytical and problem-solving skills to identify opportunities for process improvement.
• Well-developed communication, stakeholder engagement and organisational skills.

Responsibilities

• Support the delivery of IT Asset Management services, including hardware and software lifecycle management, asset reconciliation, compliance activities and asset disposal.
• Collaborate with IT teams, vendors and business stakeholders to improve asset management processes, service delivery outcomes and operational efficiency.
• Contribute to continuous improvement initiatives, ServiceNow request and incident management, governance activities and business case development for technology investments.

Skills

Analytical skills

Problem-solving

Communication

Stakeholder engagement

Organisational skills

Prioritisation

Education

Tertiary qualification in Information Technology or related

Tools

ServiceNow

Job description

About The University of Western Australia

The University of Western Australia (UWA) is one of Australia's leading universities and has an international reputation for excellence in teaching, learning and research.It has almost 24,000 students enrolled across four...

• Play a key role in shaping and optimising UWA’s IT Asset Management (ITAM) capability across a world-class university environment.
• Join a collaborative technology team supporting innovative teaching, research and digital transformation initiatives.
• Full-time appointment on an ongoing basis.
• Base salary range: $99,040 – $104,669 p.a. plus 17% superannuation.

About the area

UWA is making significant investments in the Information and Technology Services to enable its strategic direction and goals. UWA is also looking to utilise technology advancements to expand its services and create new and innovative teaching and research models.

About the opportunity

• Support the delivery of IT Asset Management services, including hardware and software lifecycle management, asset reconciliation, compliance activities and asset disposal.
• Collaborate with IT teams, vendors and business stakeholders to improve asset management processes, service delivery outcomes and operational efficiency.
• Contribute to continuous improvement initiatives, ServiceNow request and incident management, vendor engagement, governance activities and business case development for technology investments.

About you

• Relevant tertiary qualification in Information Technology, Business Information Systems or a related discipline, or demonstrated equivalent experience.
• Experience in IT Asset Management (ITAM), IT Service Management (ITSM) or Service Delivery environments, with knowledge of asset lifecycle management principles and processes.
• Demonstrated experience supporting hardware and software asset management within complex enterprise environments.
• Strong analytical and problem-solving skills, with the ability to identify opportunities for process improvement and recommend practical solutions.
• Well-developed communication, stakeholder engagement and organisational skills, with the ability to manage competing priorities and meet deadlines.

Note

As part of the recruitment process, candidates will be required to complete declarations in accordance with the National Higher Education Code to Prevent and Respond to Gender-based Violence. A current National Police Clearance will be required by the successful applicant. Occasional after hours work. Occasional travel for field service, including outside the metro area.

Closing date: 11:55 PM AWST on Monday, 19 October 2026

This position is only open to applicants with relevant rights to work in Australia.

• Flexible working options.
• Generous paid leave including parental leave.
• Up to 17% employer paid superannuation.
• Salary packaging available.
• Incremental progression based on 12 months continuous service.
• Up to 25% discount on eligible UWA full-fee courses.
• Discounted health insurance.
• Employee Assistance Program.

About the University

The University of Western Australia (UWA) is ranked among the top 100 universities in the world and a member of the prestigious Australian Group of Eight research intensive universities. With a strong research track record, vibrant campus and working environments, supported by the freedom to innovate and inspire, there is no better time to join Western Australia’s top university.

Our commitment to inclusion and diversity

UWA is committed to a diverse workforce and an equitable and inclusive workplace. We are committed to fostering a safe environment for all, including Aboriginal and Torres Strait Islander people, women, those from culturally and linguistically diverse backgrounds, the LGBTIQA+ community, and people living with disability.

If you require any reasonable adjustments, we encourage you to advise us at the time of application. Alternatively, you can contact us for assistance during the recruitment process.