Sydney Logistics Operations Support Specialist

Dragonfly Limited; Sydney; On-site; AUD 39,000 - 44,000; Full time

Benefits offered by this job

Award hourly rate

Growth opportunities within a rapidly

Supportive, team-oriented environment

Job summary

Dragonfly Limited is seeking hands-on Operations Support team members for our Pemulwuy delivery hub in Sydney. You will be the go-to person for supporting the flow of packages, coordinating loads, and liaising with drivers and partners to keep deliveries moving smoothly.

This role suits individuals who thrive in a fast-paced environment, enjoy hands-on work, and are looking to advance into logistics management within a growing company.

Qualifications

• Experience in an operations, transport or warehouse environment.
• Strong customer service and solutions-focused mindset.
• Proficiency with Microsoft Office and related software.
• Ability to lift up to 20 kg.

Responsibilities

• Prepare reports and assist with package tracking and processing to support daily delivery operations.
• Handle incoming and outgoing packages, including returns, to ensure smooth flow of parcels.
• Coordinate with Drivers and Delivery Partners to loadout and resolve delivery issues quickly.
• Liaise with the call center to provide customer updates and direct contact when needed.
• Work with Supervisors and team members to maintain day-to-day operations.
• Assist with truck loading/unloading and ensure timely packaging readiness.
• Support the sortation team during peak times to meet deadlines.
• Keep accurate records through data entry and flag any issues to Supervisors.
• Maintain a clean, safe, and organized work area in line with health and safety standards.

Skills

Operations experience

Customer service mindset

MS Office proficiency

Manual handling (up to 20 kg)

Tools

Microsoft Office

Job description

Dragonfly Limited is seeking hands-on Operations Support team members for our Pemulwuy delivery hub in Sydney. You will be the go-to person for supporting the flow of packages, coordinating loads, and liaising with drivers and partners to keep deliveries moving smoothly.

This role suits individuals who thrive in a fast-paced environment, enjoy hands-on work, and are looking to advance into logistics management within a growing company.