Sydney-based Global SaaS Account Manager — Hybrid

Rippling; Sydney; Hybrid; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid office model

Job summary

Rippling is seeking an International Account Manager to own relationships with a Sydney-based book of business. You will drive customer adoption, retention, and revenue growth across Rippling’s back-office HR, IT and Finance products.

This is a fast-paced, sales-driven role in a growing global team. You’ll manage end-to-end relationships, coordinate with cross-functional teams, and use a solutions-based approach to expand agreements and product usage.

Qualifications

• 1–3 years of SaaS account management, sales, or quota-carrying customer success
• Track record of meeting and exceeding quota via new product sales and upgrades
• Consultative discovery and demo meetings with stakeholders
• Proven ability to build and maintain long-term commercial relationships
• Highly effective communicator with strong people skills
• Highly organised, self-motivated, and detail oriented

Responsibilities

• Proactively engage customers at key lifecycle events (go-live, renewals, executive reviews)
• Understand HR, IT, and finance needs and propose solutions
• Navigate a strategic sales process with internal and external stakeholders
• Negotiate procurement and contract execution within the customer relationship
• Build and manage a pipeline for cross-sales, upgrades, and renewals to monthly targets
• Demonstrate Rippling product knowledge and drive adoption playbooks

Skills

SaaS account management

Quota attainment

Consultative selling

Relationship building

Strong communication

Organised / detail oriented

Tools

CRM software

Job description

Rippling is seeking an International Account Manager to own relationships with a Sydney-based book of business. You will drive customer adoption, retention, and revenue growth across Rippling’s back-office HR, IT and Finance products.

This is a fast-paced, sales-driven role in a growing global team. You’ll manage end-to-end relationships, coordinate with cross-functional teams, and use a solutions-based approach to expand agreements and product usage.