Sydney-Based CMDB & IT Asset Management Specialist

Talent; Sydney; On-site; AUD 90,000 - 120,000; Full time

Job summary

Talent is seeking a CMDB & IT Asset Management Analyst to join our Sydney IT Service Management team. This hands-on role focuses on maintaining CMDB accuracy, IT asset records and supporting configuration audits.

You will collaborate with technical teams, customers and suppliers to ensure assets are tracked through their lifecycle, drive continuous improvement and deliver CMDB health reports and KPI dashboards. The position is Sydney-based and requires ITIL background.

Qualifications

• Minimum 2 years’ experience in ITIL Configuration Management, CMDB administration or IT Asset Management within a medium-to-large IT environment.
• Hands-on experience maintaining CMDB records and managing Configuration Items (CIs).
• Sound understanding of IT asset lifecycles, configuration management and ITIL processes.
• Experience with CMDB data quality, reporting, reconciliation and audits.
• ITIL Foundation certification (v3 or later).
• Relevant tertiary qualification in IT Management, Business Management or a related field.

Responsibilities

• Maintain and update CMDB records, Configuration Items (CIs) and IT asset registers.
• Ensure accuracy, completeness and integrity of configuration and asset data.
• Manage hardware and software asset records, including licences and supporting documentation.
• Conduct CMDB audits, data validation and reconciliation activities.
• Support Configuration Management processes in accordance with ITIL best practices.
• Produce CMDB health reports, asset inventories, KPIs and compliance documentation.
• Identify data quality issues and support continuous process improvements.
• Collaborate with internal teams, customers and suppliers to maintain accurate configuration information.

Skills

Analytical skills

Communication

Stakeholder engagement

Education

Relevant tertiary qualification in IT Management

Tools

Excel

Word

Visio

Job description

Talent is seeking a CMDB & IT Asset Management Analyst to join our Sydney IT Service Management team. This hands-on role focuses on maintaining CMDB accuracy, IT asset records and supporting configuration audits.

You will collaborate with technical teams, customers and suppliers to ensure assets are tracked through their lifecycle, drive continuous improvement and deliver CMDB health reports and KPI dashboards. The position is Sydney-based and requires ITIL background.