IT Asset Analyst: CMDB & Licensing Optimizer

St Vincent's Health Australia; Sydney; On-site; AUD 90,000 - 120,000; Full time

Job summary

St Vincent's Health Australia is seeking an IT Asset Analyst to support end-to-end asset lifecycle management across healthcare, research and aged care environments. You will ensure accurate, compliant asset records for end-user devices, mobile fleets, medical peripherals, and licensed software within the ITAM program.

Working in the Digital & Technology group, you will collaborate with Cybersecurity, Procurement and Finance to optimise cost, improve CMDB accuracy, and drive efficiency through

Qualifications

• Take ownership for end-to-end asset lifecycle processes, ensuring data accuracy, compliance, and visibility.
• Represent the ITAM function in meetings with stakeholders from Finance, Procurement, and Cybersecurity.
• Act as a subject matter resource for asset lifecycle operations, reporting, and compliance.
• Proactively identify risks and support incident response and audit preparation where asset records are required.
• Share knowledge and assist in mentoring junior or new team members in ITAM practices.
• Collaborate within the Asset Analyst team to ensure consistent standards and peer support.
• Participate in team learning sessions and cross-skilling opportunities to enhance capability.
• Contribute to the development and implementation of the ITAM roadmap under the Head of End User Compute (EUC) and Assets.
• Assist with the rollout and integration of ITAM modules within the new Information Technology Service Management (ITSM) platform.
• Participate in improvement initiatives including asset discovery, CMDB uplift, and licensing optimisation.
• Provide data insights to support technology investment planning and lifecycle forecasting.
• Act as a key liaison for asset-related queries from EUC, Cybersecurity, Procurement, and Finance.
• Build relationships with vendors and support partners, including telco, software, and print providers.
• Communicate asset status, service performance, and compliance updates to relevant stakeholders.
• Maintain cost centre allocations for mobile services and licensing expenditure.
• Track and report on asset depreciation, software consumption, and cost recovery where applicable.
• Identify and recommend cost optimisation opportunities across IT asset categories.
• Ensure clear cost visibility and financial transparency across the asset portfolio.
• Support Procurement and Finance with accurate data for renewals, contracts, and budgeting.
• Ensure alignment with ITIL, ISO, and internal policy standards for asset governance.
• Maintain audit-ready records for all asset and license records within the CMDB.
• Contribute to cyber risk visibility through accurate asset tagging and linkage to vulnerability management platforms.
• Apply and maintain security classifications for assets based on sensitivity, usage, or risk profile.
• Ensure asset record changes are aligned with ITIL-aligned Change and Configuration Management processes.
• Proactively identify and flag licensing or asset non-compliance risks to reduce audit exposure.
• Participate in internal audits, external compliance reviews, and control self-assessment.
• Assist in root cause analysis and evidence provision during cyber events or regulatory audits.
• Comply with all policies and delegations applicable to the activities and decisions required in this role.
• Maintain audit trails for all hardware and software assets in alignment with Essential Eight compliance principles.
• Analyse and recommend IT policies and procedures.
• Execute day-to-day asset lifecycle tasks, including provisioning, tagging, stock handling, and disposal.
• Maintain high-quality records and ensure data integrity in ITSM across HAM/SAM modules.
• Ensure ITAM and ITSM platforms are kept up to date with accurate and consistent tagging, status, and assignment details.
• Actively monitor and validate asset and configuration data to support service delivery, compliance, and reporting.
• Ensure all asset-related activities are logged and traceable to support incident and change management workflows.
• Support IT service requests and change processes with accurate asset and licensing data.
• Collaborate with frontline service teams to align asset activities with service delivery.
• Recommend improvements in ITAM processes, automation, and dashboarding.
• Monitor industry trends in ITAM, licensing, and enterprise tooling.
• Document and maintain standard operating procedures and knowledge base articles.
• Support the introduction of modern tools and methods such as self-service provisioning and automated discovery.

Job description

St Vincent's Health Australia is seeking an IT Asset Analyst to support end-to-end asset lifecycle management across healthcare, research and aged care environments. You will ensure accurate, compliant asset records for end-user devices, mobile fleets, medical peripherals, and licensed software within the ITAM program.

Working in the Digital & Technology group, you will collaborate with Cybersecurity, Procurement and Finance to optimise cost, improve CMDB accuracy, and drive efficiency through