Sydney-Based AI Product Leader | Strategy & Delivery

The Onset; Sydney; Hybrid; AUD 180,000 - 280,000; Full time

Job summary

The Onset in Sydney is seeking a senior leader to own the AI product direction across our platform, reporting to the Chief Product Officer. This hands-on role blends strategy with delivery, guiding an AI enablement team and five feature teams to deliver reliable, commercially valuable capabilities.

You will shape the AI roadmap, build assistants and agents, and define standards for accuracy, reliability, and performance that translate into tangible customer value.

Qualifications

• Significant B2B SaaS product experience with ownership across multiple teams.
• Delivery of at least one AI assistant or agentic experience used by real customers.
• Technical fluency across LLMs, retrieval, tool use, model selection, context constraints, latency and cost.
• Practical evaluation experience: building test datasets, setting launch criteria, monitoring performance after release.
• Commercial judgement and the ability to influence senior stakeholders while staying close to delivery.

Responsibilities

• Own the AI product direction across the platform.
• Lead discovery and delivery with AI enablement team and five feature teams.
• Set the AI strategy and roadmap: identify high-value problems and align outcomes.
• Build assistants and agents with clear autonomy decisions and human approvals.
• Develop shared APIs and reusable AI tools with cross-team impact.
• Establish evaluation approaches, release thresholds, and performance measures.

Skills

B2B SaaS product

AI assistant delivery

LLMs & tooling

Customer discovery

Stakeholder influence

Tools

MCP

APIs

Evaluation tooling

Job description

The Onset in Sydney is seeking a senior leader to own the AI product direction across our platform, reporting to the Chief Product Officer. This hands-on role blends strategy with delivery, guiding an AI enablement team and five feature teams to deliver reliable, commercially valuable capabilities.

You will shape the AI roadmap, build assistants and agents, and define standards for accuracy, reliability, and performance that translate into tangible customer value.