Support Workers (Moreton Bay)

Direct Care Resources; City of Brisbane; On-site; AUD 34,000 - 48,000; Full time

Benefits offered by this job

Cert IV training subsidy

Competitive hourly rates

Career progression

Induction and support

Job summary

Direct Care Resources seeks Support Workers to assist participants across multiple Brisbane-area locations, with travel to Burpengary, Geebung, Bald Hills, Warner, North Lakes and Mango Hill. The role focuses on compassionate, trauma-informed care for individuals with disabilities and children under protection orders.

You will support daily living activities, community access, and transport, while documenting care and adhering to safety standards.

Qualifications

• Must hold (Completed, In progress or enrolled) in a relevant Cert IV.
• Current QLD Driver's Licence (Open or P2) is required.
• Eligibility to work in Australia and valid Blue Card.

Responsibilities

• Support daily living activities including housekeeping, cooking, grocery shopping, personal care, and hygiene.
• Assist participants with community access and transportation (school, appointments, activities).
• Use trauma-informed approaches to support emotional and behavioural needs in line with individual care and behaviour support plans.
• Complete mandatory shift notes, handovers, and incident reports accurately in accordance with Child Safety and industry standards.
• Safely administer medication as per policy and individual care plans.
• Be willing to travel within the Southwest Region and support participants with community access.

Skills

Empathy

Compassion

Patience

Verbal communication

Written communication

Adaptability

Boundary setting

Proactive

Education

Cert IV in Community Services

Cert IV Disability

Cert IV Youth Work

Cert IV Mental Health

Job description

Are you seeking a career where you can make a meaningful difference in the lives of others

We are seeking Support Workers who are flexible and happy to travel to support participants in Burpengary, Geebung, Bald Hills, Warner, North Lakes and Mango Hill.

About Direct Care Resources

With over 28 years of experience, Direct Care Resources is a trusted care provider in South-East Queensland. We prioritise the health, safety, and well-being of our participants, specialising in support for SIL (Supported Independent Living) houses and Child Protection Services.

As a Support Worker, you will assist participants with challenging behaviours, support individuals with physical, intellectual, or psychiatric disabilities, and provide compassionate care to vulnerable children and young people under Child Protection Orders.

Your Responsibilities

• Support daily living activities including housekeeping, cooking, grocery shopping, personal care, and hygiene while maintaining safe routines and appropriate boundaries.
• Assist children, young people, and participants with community access and transportation (school, appointments, activities).
• Use trauma‑informed approaches to support emotional and behavioural needs in line with individual care and behaviour support plans.
• Complete mandatory shift notes, handovers, and incident reports accurately in accordance with Child Safety and industry standards.
• Safely administer medication as per policy and individual care plans.
• Be willing to travel within the Southwest Region and support participants with community access.

About You

We value the personal qualities you bring to this role—particularly your motivation to create positive change in the lives of participants. You naturally demonstrate empathy, compassion, patience, confidence, and the ability to set boundaries. You are proactive, adaptable, and able to think clearly under pressure. Strong written and verbal communication skills are essential for effective collaboration and reporting.

The successful candidate will also have flexible availability, including sleepovers, overnights, weekends, and varied shift times.

Minimum Qualifications & Requirements

To be considered for this role, you must hold (Completed, In progress or enrolled)

Minimum Certificate IV Qualification In

• Community Services
• Disability
• Youth Work
• Mental Health
• Or a closely related field

Additional Requirements

• Current QLD Driver's Licence (Open or P2)
• Reliable vehicle with registration and comprehensive insurance
• Eligibility to work in Australia (Passport/Birth Certificate)
• Current CPR and First Aid certificates
• Valid Blue Card & NDIS Workers Screening Check
• NDIS Workers Orientation Module
• Child Safety Division - LCS2 Clearance

What We Offer

• Opportunity to gain a Cert IV at a heavily subsidised cost through our training partner
• Exceptional hourly rates across weekdays, weekends, public holidays, and sleepover shifts
• Genuine career progression with tailored training and ongoing support
• Paid in‑office induction with guidance from our supportive head office team

Direct Care Resources delivers holistic care to children and young people, with a strong commitment to ensuring they are safe, supported, and empowered to have their voices heard.