Disability & Child Safety Support Worker

Direct Care Resources; Gold Coast City; On-site; AUD 36,000 - 47,000; Full time

Benefits offered by this job

Flexible roster options

Paid induction

Travel reimbursement

Certificate IV training opportunities

Ongoing learning & career growth

Employee Assistance Program

Job summary

Direct Care Resources is seeking compassionate, dependable Support Workers to assist people with disability and Child Safety needs across Logan and Ipswich. You will support participants to maintain routines, participate in their communities and work towards meaningful goals.

The role emphasises person-centred, trauma-informed care with supervision from experienced leaders. Travel across the region may be required depending on participant needs and available shifts.

Qualifications

• Candidate must hold, be completing or be enrolled in a minimum Certificate IV in Community Services or Disability related fields.
• Demonstrated compassion, reliability and a client-centred approach.
• Ability to support people with disabilities and child safety needs in community settings.

Responsibilities

• Support everyday living activities including personal care and household tasks.
• Assist service users to attend school, appointments and community activities.
• Build trusted relationships while maintaining professional boundaries.
• Apply person-centred and trauma-informed approaches to support wellbeing.
• Respond to behavioural and complex support needs.
• Administer medication per individual plans and policies.
• Complete shift notes and incident reports accurately.
• Collaborate with families and stakeholders to provide consistent support.

Skills

Compassionate

Dependable

Disability & Child Safety experience

Education

Certificate IV in Community Services

Certificate IV in Disability

Certificate IV in Youth Work

Certificate IV in Mental Health

Job description

Disability & Child Safety Support Worker

Support people with disability and Child Safety needs across Logan and Ipswich. Flexible shifts paid induction and ongoing support.

31st August, 2026

Disability & Child Safety Support Workers | Logan & Ipswich

Make a Meaningful Difference Every Day

Direct Care Resources is seeking compassionate, dependable and experienced Support Workers across the Logan and Ipswich regions.

You will support people accessing Disability Services and Child Safety services to feel safe, maintain everyday routines, build independence, participate in their communities and work towards goals that are meaningful to them.

At DCR, you are more than a name on a roster. We take the time to understand our participants, build consistent support teams and provide our workers with ongoing guidance from experienced leaders.

If you value trust, consistency and person-centred support, we would love to hear from you.

About Direct Care Resources

For more than 28 years, Direct Care Resources has supported people with complex care needs across South East Queensland.

We provide Supported Independent Living, disability support and Child Safety services, with a strong focus on safety, service quality and meaningful relationships.

As a Support Worker, you may support people living with physical, intellectual or psychosocial disability, as well as children and young people in out-of-home care.

Locations

• Springfield and Springfield Lakes
• Redbank Plains, Goodna and Riverview
• Brassall and Ipswich
• Forest Lake and Browns Plains
• Crestmead, Marsden, Kingston and Logan Central

Travel across the region may be required depending on participant needs and available shifts.

What You’ll Do

• Support everyday living activities, including personal care, household tasks, meal preparation and healthy routines
• Assist people to attend school, appointments, recreational activities and community outings
• Build trusted and respectful relationships while maintaining professional boundaries
• Apply person-centred and trauma-informed approaches to support emotional wellbeing
• Respond appropriately to individual behavioural and complex support needs
• Administer medication in accordance with policies, procedures and individual support plans
• Complete shift notes, handovers and incident reports accurately and professionally
• Work collaboratively with colleagues, families and other stakeholders to provide consistent support

About You

You understand that quality support is built through patience, consistency and respect.

You can remain calm under pressure, communicate confidently and adapt your approach to meet individual needs. You are comfortable working independently while staying connected with your broader team.

You will also:

• Bring a genuine commitment to participant safety, choice and wellbeing
• Be adaptable across different participants and support environments
• Have strong written and verbal communication skills
• Demonstrate reliability, sound judgement and professional boundaries
• Be available for a range of shifts, including weekends, sleepovers, overnight shifts and varied roster patterns

Qualifications and Essential Requirements

To be considered, you must hold, be completing or be enrolled in a minimum Certificate IV qualification in:

• Community Services
• Disability
• Youth Work
• Mental Health
• A closely related field

You will also require:

• A current Queensland Open or P2 Driver Licence
• A reliable vehicle with current registration and comprehensive insurance
• Evidence of eligibility to work in Australia
• Current First Aid and CPR certification
• A valid Blue Card
• A valid NDIS Worker Screening Clearance
• Completion of the NDIS Worker Orientation Module
• Child Safety Division LCS2 Clearance

Why Join DCR?

At DCR, we recognise the skill, commitment and responsibility our Support Workers bring to their roles.

You will have access to:

• Flexible roster options designed to fit your lifestyle
• Ongoing AM, PM, weekend and sleepover shifts
• Paid induction and travel reimbursement
• Heavily subsidised Certificate IV training opportunities through our training partners
• Additional shift opportunities, including overtime where available
• Experience across complex supports, SIL and specialised care environments
• Ongoing learning, skill development and career growth opportunities
• Regular supervision, coaching and support from experienced leaders
• Access to our Employee Assistance Program
• A supportive and inclusive team where your contribution is valued

Benefits are available to eligible employees and may vary depending on employment type and organisational requirements.