Support Worker/ Mentor

Coast Care Sydney; Ku-ring-gai; On-site; AUD 42,000 - 64,000; Full time

Job summary

CoastCare Sydney is recruiting experienced Support Workers and Mentors to join our MentorMate and SisterLink programs across Sydney. You will build genuine professional relationships, support participants to develop independence, confidence, life skills and meaningful community connections.

Roles include regular ongoing shifts and casual coverage across multiple locations such as Newtown, Austral, Sutherland Shire, Blacktown, Pennant Hills and Warrawee.

Qualifications

• Experience in disability, community services, youth work or mentoring.
• Ability to support participants to build independence and daily living skills.
• Demonstrated reliability, professionalism and person-centred approach.

Responsibilities

• Provide strengths-based mentoring and disability support.
• Help participants develop independence and social participation.
• Facilitate community access and attendance at appointments and activities.
• Maintain clear case notes and shift documentation.
• Follow individual support plans and risk-management procedures.

Skills

Disability support

Mentoring

Community engagement

Relationship building

Reliable and consistent

Education

NDIS orientation & worker training

Tools

Electronic case notes

Job description

Support Workers / Mentors – Multiple Sydney Locations

CoastCare Sydney is recruiting experienced, reliable and engaging Support Workers and Mentors to join our MentorMate and SisterLink programs.

These roles are suited to people who are passionate about building genuine professional relationships and supporting participants to develop independence, confidence, life skills and meaningful community connections.

We currently have a combination of regular ongoing shifts and casual coverage opportunities available across Sydney.

Current Opportunities

MentorMate

Newtown

• Mondays, 10:00 am–6:00 pm
• Regular ongoing shift
• Additional capacity to provide ad hoc coverage on Tuesdays, Wednesdays and Thursdays is highly desirable

Austral

• Wednesdays, Thursdays and Fridays, 3:00 pm–5:00 pm
• Casual coverage opportunity

Sutherland Shire

• Casual coverage across approximately three to four participants
• Seven-day roster availability is desirable
• Current priority days include Mondays, Wednesdays and weekends
• Applicants with flexible availability across the Shire will be strongly considered

SisterLink

Blacktown

• Current priority shifts include Mondays, Thursdays, Fridays and some weekends
• Typical shift time: 2:00 pm–10:00 pm
• Opportunity for approximately two to three regular ongoing shifts per week
• Applicants with availability across a seven-day roster are preferred

Pennant Hills and Warrawee

• Regular ongoing opportunities across two participants
• Preferred availability:
  • Mondays and Tuesdays, 11:00 am–2:00 pm
  • Saturday mornings

About the Role

Depending on the participant’s individual needs and goals, responsibilities may include:

• Providing strengths-based mentoring and disability support
• Supporting participants to build independence and daily living skills
• Facilitating community access and social participation
• Supporting participants to attend appointments, activities and community programs
• Encouraging confidence, emotional regulation and positive decision-making
• Maintaining clear and professional boundaries
• Completing accurate case notes and shift documentation
• Following individual support plans, risk-management strategies and escalation proceduresCommunicating effectively with participants, families and the CoastCare Sydney team

About You

We are looking for applicants who are:

• Reliable, consistent and committed to providing continuity of support
• Person-centred, engaging and able to build positive professional relationships
• Confident supporting participants in the community
• Able to maintain appropriate professional boundaries
• Proactive, organised and responsive to workplace communication
• Comfortable completing electronic case notes and required documentation
• Willing to accept regular shifts that genuinely match their ongoing availability

Previous disability, mental health, youth work, mentoring, community services or psychosocial-support experience is highly regarded.

Essential Requirements

Successful applicants must hold or be willing to obtain:

• NDIS Worker Screening Check
• Working with Children Check, where applicable
• Current First Aid and CPR certificates
• Valid driver’s licence
• Access to a reliable and comprehensively insured vehicle
• Relevant work rights in Australia
• Required NDIS orientation and worker training modules

Relevant qualifications in disability, community services, youth work, mental health, social work or a related field are desirable.

NB Due to the personal nature of the supports provided and the participant’s documented support preferences, being [female/male] is a genuine occupational qualification for this specific position. This requirement applies only to the identified participant-facing role and is consistent with section 31(2)(h) of the Anti-Discrimination Act 1977 (NSW).

CoastCare Sydney is an equal-opportunity employer. All other recruitment decisions are based on applicants’ skills, experience, qualifications and suitability for the role.