Community Support Worker - Mental Health

SHCS Sydney Health & Care Services; Sydney; On-site; AUD 39,000 - 52,000; Part time

Benefits offered by this job

Paid training

KM reimbursement

Competitive pay

Job summary

SHCS Sydney Health & Care Services in Sydney NSW is seeking casual Community Support Workers to assist participants living with mental health challenges, including complex behaviours, dementia and dual diagnosis. Roles are casual/temporary across Sydney with multiple shift patterns.

Responsibilities include supporting people with complex needs, medication prompting, and upholding safety protocols, with a focus on respectful, person-centered care. Requires travel across Sydney and valid checks.

Qualifications

• Minimum 6 months experience in mental health, disability support, or community services (or Certificate IV in Mental Health).
• Willingness to travel across Sydney and work flexible casual shifts.

Responsibilities

• Experience supporting people with complex needs and mental health.
• Supervision and prompting of medication administration (as needed).
• Strong emotional regulation and calm communication style.
• Use validation, reassurance, and redirection during distress.
• Respect choice and control, including refusals of support.
• Follow Behaviour Support Plans and safety protocols.
• Personal care and manual handling when necessary.
• Assistance with hygiene, cleaning, and bedding.

Skills

Reliable driver

Excellent communication

Calm under pressure

Empathy and boundaries

Education

Certificate IV in Mental Health

First Aid & CPR

Tools

Smartphone literacy

Job description

Community Support Worker - Mental Health

SHCS Sydney Health & Care Services – Sydney NSW

Casual/Temporary

17d ago , from SHCS Sydney Health & Care Services

Sydney Health & Care Services (SHCS)is growing across Greater Sydney. We're looking for reliable Community Support Workers who can support participants living with mental health challenges — including complex behaviours, dementia and dual diagnosis (drug & alcohol).

Casual shifts available:

(Female workers ONLY)

Location: Bradbury

Tuesday, Wednesday and Friday: 10am - 2pm

Requires experience in: AOD support, mental health, brain injury, and personal care.

(Female workers ONLY)

Location: Penrith

Thursday: 10am - 3pm

Requires experience in mental health

(Female or Male workers)

Location: Chipping Norton

Monday and Wednesday: 11am - 1pm

Requires experience with dementia

Key Responsibilities of this role:

• Experience supporting people with complex needs, ABI, dementia, and/or mental health
• Supervision and prompting of medication administration
• Strong emotional regulation and calm communication style
• Use validation, reassurance, and redirection during distress
• Respect choice and control, including refusal of support
• Follow Behaviour Support Plans and safety protocols
• Personal care and manual handling when necessary
• Assistance with hygiene, cleaning, and bedding

What you bring:

• A reliable car with comprehensive insurance (mandatory), full unrestricted Australian driver's licence, and willingness to travel across Sydney
• Proven reliability, professionalism, and excellent communication
• Minimum 6 months experience in mental health, disability support, or community services (or Certificate IV in Mental Health)
• Calm under pressure; strong judgment and boundaries
• Smartphone literacy for rostering and documentation

Must-have compliance (or willing to obtain):

• NDIS Worker Screening Check
• Working With Children Check (NSW)
• First Aid & CPR
• Police Check
• Unrestricted work rights in Australia
• Preferred: Certificate III/IV in Community Services, Mental Health, or related field (or equivalent experience)
• Consistent shifts with a supportive team and on-the-ground coaching
• Pathway topart-time employmentafter consistent performance
• Paid training and upskilling in behaviour support and mental health
• Competitive Award pay with penalties and allowances, plus KM reimbursement
• Meaningful work where your reliability genuinely changes lives