Support Worker - High Intensity & Complex Care

Xanadu Group; Melbourne; Sur place; AUD 60 000 - 80 000; Plein temps

Résumé du poste

True Ability in Melbourne is hiring experienced Support Workers for high-intensity and complex care. You will support a participant with complex needs, follow care plans, and monitor wellbeing while maintaining accurate records.

The role requires Certificate III/IV in Individual Support and experience with severe dysphagia, choking first aid, suctioning, and NJ feeding tube medications. Flexible shifts include night, morning and day slots.

Qualifications

• Certificate III/IV in Individual Support required.
• Experience supporting participants with complex or high-intensity needs.
• Experience with severe dysphagia is desirable.
• Choking First Aid competency is required.
• Experience with suctioning procedures and NJ feeding tube medications.

Responsabilités

• Provide person-centred support to a participant with complex care needs.
• Implement support strategies per care and risk management plans.
• Monitor wellbeing and respond to changes in condition.
• Assist with daily living activities while promoting independence.
• Administer medications per policies and procedures.
• Maintain accurate documentation and progress notes.
• Create a safe, respectful environment and work with families and health professionals.
• Follow complex care plans and clinical instructions; stay alert during shifts.
• Communicate clearly and document effectively; work across weekdays, weekends and nights.

Connaissances

Complex care

Medication administration

Safety awareness

Documentation

Independent work

Formation

Certificate III/IV in Individual Support

Description du poste

Support Worker - High Intensity & Complex Care

About Us

True Ability is a registered NDIS and Aged Care provider dedicated to supporting people with disabilities and older Australians to live with greater independence, dignity and quality of life. We are committed to delivering person-centred, high-quality care and support tailored to each individual's needs, goals and preferences.

About the Role

We are currently seekingexperienced and highly capable Support Workers to join our team supporting a participant with complex and high-intensity support needs.

This is an opportunity to work with a high-care participant requiring specialised support, clinical awareness and strong attention to safety and wellbeing. We are looking for confident, proactive and reliable support workers who can remain engaged, alert and responsive throughout each shift.

Key Responsibilities

• Provide person-centred support to a participant with complex care needs
• Implement support strategies in accordance with care plans and risk management plans
• Monitor participant wellbeing and respond appropriately to changes in condition
• Support daily living activities whilst promoting independence and choice
• Administer medications in accordance with organisational policies and procedures
• Complete accurate documentation and progress notes
• Maintain a safe, respectful and supportive environment
• Work collaboratively with families, healthcare professionals and internal stakeholders
• Certificate III or IV in Individual Support, Disability, Community Services or equivalent
• Previous experience supporting participants with complex or high-intensity needs
• Experience supporting individuals withsevere dysphagia
• CurrentChoking First Aid competency
• Experience withsuctioning procedures
• Experience administering medications viaNJ Feeding Tube
• Strong understanding of aspiration risks and preventative strategies
• Experience implementing complex care plans and following clinical instructions
• Confidence working independently and making sound decisions
• Ability to remain alert, engaged and responsive during active shifts
• Excellent communication and documentation skills
• Flexible to work across weekdays, weekends and active night shifts

Available Shifts

• Active Night Shifts: 10:00 PM - 6:00 AM
• Morning Shifts: 6:00 AM - 3:00 PM
• Day Shifts: 8:00 AM - 12:00 PM
• 7-day rotating roster

Why Join True Ability?

• Work within a supportive and experienced team
• Ongoing training and professional development opportunities
• Opportunity to develop specialised high-intensity support skills
• Make a meaningful difference in the life of a participant requiring complex care support