Disability Support Worker-Braybrook, VIC

Accord Care Qld Pty

Melbourne

On-site

AUD 39,000 - 47,000

Part time

7 days ago
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Benefits offered by this job

Competitive pay rates
12% superannuation
Five weeks annual leave
Structured onboarding & training
Clinical support & supervision

Job summary

ACCORD CARE in Braybrook, Victoria is seeking a compassionate Disability Support Worker to provide shift coverage for a participant with cerebral palsy and complex needs. The role requires following participant-specific support plans, clinical guidance and swallowing guidelines.

The ideal candidate is calm, observant and reliable, with strong documentation skills. Morning shifts are available on weekdays, with a focus on personal care, mealtime support and mobility assistance within a structured

Qualifications

  • Certificate III/IV in Individual Support or equivalent.
  • NDIS Worker Screening Check.
  • Current Working with Children Check (where required).
  • First Aid and CPR certificates.
  • Medication-assistance training.
  • Manual-handling/hoist-transfer training or relevant experience.

Responsibilities

  • Provide personal care including toileting, continence support, dressing and hygiene.
  • Assist with mealtime management for dysphagia.
  • Recognise and respond to choking and emergencies.
  • Provide medication assistance per plan and ACCORD CARE procedures.
  • Perform ceiling-hoist transfers safely per manual-handling plan.
  • Support safe use of wheelchair and shower commode.
  • Assist with positioning, mobility and pressure-care.
  • Use non-verbal communication to support preferences.
  • Follow Positive Behaviour Support strategies and early-intervention approaches.
  • Document progress notes, incidents and handovers.
  • Follow evacuation procedures for non-ambulant participants.
  • Maintain a safe, respectful care environment.
  • Collaborate with family, support team and clinicians.
  • Follow participant plans and ACCORD CARE policies.

Skills

Cerebral palsy care
Intellectual disability
Dysphagia management
Emergency response
Medication assistance
Ceiling hoists
Powered wheelchair
Non-verbal communication
Positive Behaviour Support
Documentation
Observation
Reliability
Punctuality

Education

Certificate III/IV in Individual Support or equivalent

Job description

Disability Support Worker – Complex Care | Braybrook, VIC

Location: Braybrook, Victoria
Shifts Available: Monday to Friday
Shift Options: 6:00 am – 9:00 am and 7:00 am – 11:00 am
Employment Type: Casual / Shift Cover

About ACCORD CARE

ACCORD CARE provides Supported Independent Living (SIL), in-home care and community-based disability supports under the National Disability Insurance Scheme (NDIS).

We are committed to delivering structured and consistent support through clear care planning, evidence-informed clinical guidance and highly trained teams working in high-responsibility environments.

Our focus is on providing safe, person-centred care that promotes dignity, independence and the highest standard of support for every participant.

About the Role

We are seeking an experienced, reliable and compassionate Disability Support Worker to provide shift coverage for a participant living in Braybrook, Victoria.

The participant has cerebral palsy, a severe intellectual disability and dysphagia, requiring attentive and consistent support with personal care, mobility, mealtime safety, medication assistance, communication and daily living activities.

We are specifically seeking workers who are available for the following weekday shifts:

  • Morning Shift 1: 6:00 am – 9:00 am, Monday to Friday.

  • Morning Shift 2: 7:00 am – 11:00 am, Monday to Friday.

Applicants should clearly indicate their availability for these shifts when applying.

This is a high-responsibility support role requiring confidence in supporting complex physical and communication needs. The successful candidate must consistently follow participant-specific support plans, clinical guidance, swallowing guidelines, manual-handling procedures and emergency response protocols.

The ideal candidate will be calm, observant, reliable and safety-focused, with a strong understanding of structured routines, accurate documentation and continuity of care.

Key Responsibilities
  • Provide respectful personal care, including toileting, continence support, dressing and personal hygiene.

  • Provide safe mealtime assistance in accordance with the participant's dysphagia management and mealtime management plans.

  • Recognise signs of choking or aspiration and respond promptly in accordance with emergency procedures and current first-aid practices.

  • Provide medication assistance in accordance with the participant's support plan and ACCORD CARE procedures.

  • Perform one-person ceiling-hoist and sling transfers safely and in accordance with the participant's manual-handling plan.

  • Support the safe use of the participant's powered wheelchair and shower commode.

  • Assist with positioning, mobility and pressure-care requirements as directed.

  • Use non-verbal and alternative communication methods to understand and support the participant's choices, preferences and needs.

  • Follow Positive Behaviour Support strategies and use proactive early-intervention approaches.

  • Complete clear and accurate progress notes, incident reports and handover documentation.

  • Follow emergency evacuation procedures for a non-ambulant participant.

  • Maintain a safe, respectful and well‑organized support environment.

  • Work collaboratively with the participant, family, support team, clinical staff and allied health professionals.

  • Follow ACCORD CARE policies, NDIS Practice Standards and all participant-specific support plans.

Skills and Experience
  • Previous experience supporting people with cerebral palsy, severe intellectual disability or complex support needs.

  • Experience supporting participants with dysphagia and a high risk of choking or aspiration.

  • Demonstrated ability to follow Mealtime Management Plans and swallowing guidelines.

  • Confidence responding to choking incidents, medical concerns and other emergencies.

  • Experience providing medication assistance and completing medication records.

  • Experience using ceiling hoists, slings, powered wheelchairs and shower commodes.

  • Strong personal care, toileting and continence-support skills.

  • Experience supporting people who use non-verbal or alternative communication.

  • Understanding of Positive Behaviour Support and proactive early-intervention strategies.

  • Strong observation, written communication and documentation skills.

  • A respectful, patient and person-centred approach.

  • Reliability and punctuality, with the ability to consistently attend early morning shifts.

Mandatory Requirements
  • Certificate III or IV in Individual Support, Disability or a related qualification, or equivalent relevant experience.

  • Current NDIS Worker Screening Check.

  • Current Working with Children Check, where required.

  • Current First Aid and CPR certificates.

  • Current medication-assistance training.

  • Current manual-handling and hoist-transfer training, or demonstrated relevant experience.

  • Valid Australian driver licence.

  • Evidence of current Australian work rights.

  • Willingness to complete participant-specific training and competency assessments before commencing independent shifts.

Desirable Experience
  • Dysphagia and mealtime-management training.

  • Experience supporting a non-ambulant participant.

  • Experience with emergency evacuation procedures for participants with restricted mobility.

  • Experience supporting people with complex or non-verbal communication needs.

  • Experience working in Supported Independent Living or complex in-home support environments.

  • Previous experience working for an NDIS provider.

What We Offer

At ACCORD CARE, we value our team and invest in their ongoing development. We offer:

  • Competitive pay rates.

  • 12% superannuation.

  • Five weeks of annual leave for eligible roles.

  • Structured onboarding and comprehensive training for complex-care environments.

  • Ongoing clinical support and supervision.

  • Clear career progression opportunities within disability services.

  • Consistent weekday shift opportunities.

  • A supportive and collaborative team environment.

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