Support worker

Pro Care Assist Support Services Pty Ltd; Townsville City; On-site; AUD 34,000 - 44,000; Full time

Job summary

Pro Care Assist Support Services Pty Ltd seeks a dedicated Support Worker to provide person-centred in-home support to older people and individuals living with disability. You will assist with daily living tasks, personal care, and community participation according to each client’s support plan.

The role emphasizes dignity, respect for cultural preferences, confidentiality, and teamwork, with responsibilities including safety checks, record-keeping, and accompanying clients to appointments.

Qualifications

• Must have the legal right to work in Australia.
• Hold a valid NDIS Worker Screening Check where required.
• Hold a valid Working with Children Check where required for the role.
• Hold or obtain a National Police Check where required.
• Complete required NDIS Worker Orientation and other mandatory training.
• Hold a current First Aid and CPR certificate, where required.
• Hold a current Australian driver’s licence where driving is an inherent requirement of the position.
• Demonstrate compassion, empathy and respectful person-centred communication.
• Demonstrate reliability, punctuality, patience and professionalism.
• Ability to maintain confidentiality and work independently and as part of a team.

Responsibilities

• Assisting with personal hygiene, showering, dressing and grooming.
• Assisting with toileting and continence care.
• Supporting mobility, transfers and positioning.
• Assisting with eating and meal preparation where required.
• Supporting medication-related tasks within training and procedures.
• Assisting with basic household tasks such as cleaning and laundry.
• Preparing meals and assisting with grocery shopping as per the plan.
• Helping clients access the community and participate in activities.
• Accompanying clients to appointments, shopping and social events.
• Maintaining accurate records including progress and shift notes.

Skills

Compassion

Empathy

Reliability

Punctuality

Teamwork

Professionalism

Confidentiality

Education

First Aid & CPR

NDIS Worker Screening Check

Working with Children Check

National Police Check

NDIS Orientation

Job description

The Support Worker provides high-quality, person-centred support to older people and people living with disability to assist them to live safely, independently and with dignity. The role involves supporting clients with their daily living needs, personal care, community participation, domestic activities and other supports identified in their individual support plan. The Support Worker is expected to respect each client's individual preferences, culture, values, privacy and right to make decisions about their own life.

Key responsibilities

• Assisting clients with personal hygiene, showering, dressing and grooming
• Assisting with toileting and continence care
• Supporting clients with mobility, transfers and positioning
• Assisting with eating and drinking, including meal preparation where required
• Supporting medication- related tasks within the worker's training, competency and organisational procedures
• Assisting with basic household tasks such as cleaning, laundry and changing linen
• Preparing meals and assisting with grocery shopping where included in the client's support plan
• Supporting clients to access the community and participate in activities of their choice
• Accompanying clients to appointments, shopping, recreational activities and social events
• Maintaining accurate and timely records, including client progress notes, shift notes and incident reports

About you

• Have the legal right to work in Australia
• Hold a valid NDIS Worker Screening Check where required
• Hold a valid Working with Children Check where required for the role
• Hold or obtain a National Police Check where required
• Complete required NDIS Worker Orientation and other mandatory training
• Hold a current First Aid and CPR certificate, where required
• Hold a current Australian driver's licence where driving is an inherent requirement of the position
• Demonstrate compassion, empathy and respectful person-centred communication
• Demonstrate reliability, punctuality, patience and professionalism
• Ability to maintain confidentiality and work independently and as part of a team