Support Worker

Immediate Care Pty Ltd; Melbourne; On-site; AUD 34,000 - 44,000; Full time

Job summary

Immediate Care Pty Ltd in Melbourne is seeking an experienced Disability Support Worker to provide tailored, person‑centred support to a male NDIS participant with ASD, intellectual disability and complex behavioural and personal care needs.

You will work with individuals with challenging behaviours, continence needs and daily living tasks, using positive behaviour support and clear communication to promote independence and safety.

Qualifications

• Certificate III or IV in Individual Support, Disability or equivalent experience.
• Experience supporting participants with ASD, Intellectual Disability and complex behaviours.
• NDIS Worker Screening Check.
• Working with Children Check, if applicable.
• Current First Aid and CPR certification.
• Valid driver's licence.
• Strong written communication and incident reporting skills.

Responsibilities

• Provide individualised support to a male NDIS participant with ASD and complex needs.
• Assist with personal care, continence, showering and hygiene.
• Support daily living tasks: meals, cleaning, shopping, routines.
• Apply positive behaviour support and de-escalation strategies.
• Document incidents accurately and report them.
• Maintain professional boundaries and person-centred approach.

Skills

Complex behaviours

Personal care & continence

Patience & emotional intelligence

Strong communication

Daily living assistance

Behaviour support

Reliability & boundaries

Education

Certificate III or IV in Individual Support/Disability

Job description

We are seeking an experienced, patient and reliable Disability Support Worker to provide individualised support to a male NDIS participant with Autism Spectrum Disorder (ASD), Intellectual Disability and complex behavioural and personal care needs.

The ideal candidate will have experience supporting participants with complex behaviours, significant continence needs and daily living challenges.

What makes someone a great fit:

• Experience with complex behaviours: Confident managing challenging behaviours, emotional dysregulation, impulsivity and absconding risks using positive behaviour support and de-escalation strategies.
• Personal care and continence support: Comfortable providing extensive assistance with toileting, incontinence, showering, hygiene and maintaining a clean and sanitary living environment.
• Patience and emotional intelligence: Able to remain calm, respectful and professional during challenging situations without becoming confrontational.
• Strong communication skills: Understands the importance of treating participants with dignity, respecting their independence and supporting their decision-making.
• Daily living assistance: Experienced with meal preparation, household cleaning, shopping, community access and establishing consistent routines.
• Behaviour support experience: Familiar with implementing behaviour support plans, identifying triggers and documenting incidents accurately.
• Reliability and consistency: Able to establish trust, maintain professional boundaries and provide consistent support.

Preferred qualifications and requirements:

• Certificate III or IV in Individual Support, Disability or equivalent experience.
• Previous experience supporting participants with ASD, Intellectual Disability and complex behaviours.
• NDIS Worker Screening Check.
• Working with Children Check, if applicable.
• Current First Aid and CPR certification.
• Valid driver's licence.
• Strong written communication and incident-reporting skills.

We are particularly interested in resilient and compassionate support workers who can balance firm professional boundaries with a friendly, respectful and person-centred approach.