Disability Support Worker - (Complex Needs and Community Access)

KangaCare Group; Melbourne; On-site; AUD 39,000 - 52,000; Full time

Job summary

KangaCare Group is seeking experienced Disability Support Workers in Melbourne to support participants with high support needs across home and community environments. You will work with individuals with complex behaviours, psychosocial disabilities, Autism and intellectual disabilities, following detailed care plans and BSPs.

You will assist with daily living tasks, personal care, medication support, and community access while maintaining participant dignity and independence.

Qualifications

• Experience supporting people with complex disabilities.
• Ability to manage challenging behaviours and escalations.
• Understand positive behaviour support and participant rights.
• Strong communication, observation and documentation skills.
• Follow care plans, risk assessments and behaviour support strategies.
• Professional boundaries and participant dignity.

Responsibilities

• Provide support in home and community settings.
• Support participants with complex behaviours and behaviours of concern.
• Implement Behaviour Support Plans (BSPs) and established strategies.
• Assist with personal care and daily living tasks.
• Support community access, appointments, shopping and social activities.
• Provide high-intensity supports when trained.
• Provide medication assistance as per care plans.

Skills

Communication

Observation

Documentation

Behaviour management

Positive behaviour support

Independent work

Education

Certificate III/IV in Disability

Job description

Disability Support Worker - (Complex Needs and Community Access)

We are looking for experienced Disability Support Workers to support participants with high support needs. Depending on participant needs, you will provide support in home and community settings, working with participants with complex behaviours, psychosocial disabilities, Autism, intellectual disabilities and complex presentations.

Key responsibilities

Provide support in home and community settings

Support participants with complex behaviours and behaviours of concern

Implement Behaviour Support Plans (BSPs) and established support strategies

Support participants with psychosocial disabilities, Autism, intellectual disabilities and complex presentations

Assist with personal care, daily living tasks and household routines

Support community access, appointments, shopping and social activities

Provide high-intensity supports where appropriately trained and qualified

Provide medication assistance in accordance with care plans and organisational procedures

Complete accurate progress notes, incident reports and behaviour documentation

Recognise and appropriately respond to changes in behaviour, wellbeing or risk

About you

Have previous experience supporting people with complex disabilities

Are confident managing challenging behaviours and escalations

Can remain calm, professional and responsive in high-pressure situations

Understand positive behaviour support, restrictive practices and participant rights

Have strong communication, observation and documentation skills

Can follow detailed care plans, risk assessments and behaviour support strategies

Are reliable, punctual and committed to providing consistent support

Understand professional boundaries and the importance of participant choice, dignity and independence

Are comfortable working independently as well as within a multidisciplinary care team

Hold or be willing to obtain: Certificate III/IV in Disability, Individual Support, Community Services or a related qualification; NDIS Worker Screening Check; Working with Children Check; Current First Aid and CPR; Valid Australian driver's licence; Reliable and insured vehicle; Current National Police Check; Medication competency/training; Manual Handling training; Relevant worker training modules