Support Worker

Northcott; Gold Coast City; On-site; AUD 30,000 - 41,000; Part time

Benefits offered by this job

Discounts & Benefits

Salary Packaging

Perkbox

Leave Entitlements

Family-Friendly

Accessibility & Wellbeing

Career Growth

Job summary

Northcott in Labrador seeks Casual Support Workers to help adults with disability live independently and participate in their community. You'll provide person-centred support across daily living tasks, attend community activities, and document progress with care plans and reports.

Flexibility is essential, with shifts including mornings, afternoons, evenings, weekends and sleepovers. Join a values-driven not-for-profit that prioritises wellbeing, growth and inclusive practice.

Qualifications

• Experience supporting people with disability or complex needs.
• Commitment to person-centred practice and empowerment.
• Experience with daily living activities and documentation.

Responsibilities

• Support daily living activities, personal care, meal prep and medications as needed.
• Facilitate access to community activities and appointments.
• Promote independence and meaningful participation in home and community life.
• Follow support plans and health care plans; document progress and incidents.

Skills

Experience supporting people with dis

Person-centred approach

Strong communication

Flexible/shifts

Team collaboration

Education

Disability qualification

Job description

Take the next step in your career with an organisation that prioritises employee wellbeing and development, while delivering meaningful outcomes for customers. Make your mark with Northcott.

Casual Support Worker roles available in Labrador. Enjoy meaningful work, flexible shifts, and the opportunity to make a real difference every day by supporting people with disability to live independently and participate in their community.

We welcome people from all backgrounds because we know that diverse experiences, abilities, languages, and cultures strengthen our team, enhance the support we provide to our customers, and make Northcott stronger.

About The Role

As a Support Worker within our Individual and Supported Living Services, you will provide person-centred support to adults with disability to achieve their individual goals, maximise independence, and participate actively in their home and community environments.

In this role, you will:

• Support customers with daily living activities, including personal care, meal preparation, domestic tasks, and medication assistance.
• Assist customers to access and participate in community activities, social events, appointments, and recreational opportunities.
• Promote choice, independence, skill development, and meaningful participation in everyday life.
• Implement customer support plans, behaviour support strategies, and health care plans as required.
• Provide active support to customers with complex physical, behavioural, and communication needs.
• Complete accurate documentation, progress notes, and incident reporting.
• Work collaboratively with families, allied health professionals, coordinators, and other support networks.
• Maintain a safe, respectful, and inclusive environment that upholds the rights, dignity, and wellbeing of each customer.

This is a rewarding opportunity to make a genuine difference in people's lives while being part of a supportive and values-driven team.

At Northcott, we believe in looking after the people who drive our organisation. That’s why we offer a range of fantastic employee benefits designed to support your wellbeing, lifestyle, and career growth.

• Exclusive Discounts & Benefits– Enjoy discounted health insurance, gym memberships, motor services and more.
• Salary Packaging– Boost your take-home pay and save on tax with up to $15,900 annually. Enjoy the benefits of salary packaging—no matter where else you work.
• Perkbox– Access everyday savings, discounts, and wellbeing resources — our way of supporting you beyond the pay packet.
• Excellent Leave Entitlements for PPT roles – Enjoy generous annual leave, paid personal leave, and paid parental leave, supporting your wellbeing, work-life balance, and family commitments.
• Family-Friendly Workplace– Flexible support to help you balance home and work life.
• Accessibility & Wellbeing– Inclusive workplace with support for employees with disability, including tailored adjustments, flexible work options and a Psychologically safe environment and various staff networks.
• Learning & Career Growth– Ongoing training, development, and opportunities to advance your career, with your contributions always valued.

Skills & Experience

To be successful in this role, you will demonstrate:

• Experience supporting people with disability, mental health needs, or complex support requirements.
• A genuine commitment to person-centred practice and empowering people to achieve their goals.
• Experience providing personal care and assistance with activities of daily living.
• Confidence supporting customers with behaviours of concern and implementing Behaviour Support Plans.
• Experience with manual handling, transfers, mobility equipment, and mealtime support.
• Strong communication and interpersonal skills, with the ability to build positive relationships with customers, families, and colleagues.
• The ability to remain calm, flexible, and responsive in changing situations.
• Strong observation, problem-solving, and decision-making skills.
• Excellent written documentation and reporting skills.
• Availability to work a variety of shifts including mornings, afternoons, evenings, sleepovers, weekends, and public holidays.
• Relevant disability, community services, individual support, aged care, nursing, or related qualifications (desirable).
• A positive attitude, reliability, and a genuine passion for supporting people to live their best lives.
• A short cover letter outlining your skills, experience and what interests you about this role.

We encourage you to visit our website to learn more about our mission to ensure our values and culture are a good fit for you: Our Story

At Northcott, we believe everyone deserves the chance to live life their way. As a not-for-profit disability service provider, we support people with disability to explore new possibilities, reach their goals, and shape their own futures. Joining Northcott means becoming part of a passionate, purpose-driven team that grows together and celebrates every success — big or small.

Northcott will review candidates throughout the recruitment process, likely before the close date and you will be advised of an outcome. For general enquiries about the role you are applying for, please email [e-mail] .

Diversity and Inclusion Statement

Northcott actively promotes diversity and inclusion in the recruitment process and throughout employment. We are committed to providing a workplace where every person is valued, respected and supported to progress. Northcott welcomes applications from and ensures no one is disadvantaged on the basis of their Aboriginal and Torres Strait Islander identity, culture, LGBTQIA+ identity, neurodivergence, disability, gender, age, religion or caring responsibilities. We welcome bilingual and multilingual applicants, recognising the important role language and cultural understanding play in connecting with and supporting our diverse communities. If you require any adjustments to participate in the recruitment process, have a preferred contact method, or need information provided in an alternative format, please contact recruitment at [e-mail] We are here to support you — reasonable adjustments are available throughout the application process and are also available to employees in their roles beyond recruitment.