Support Worker

The Salvation Army Australia; City of Burnie; On-site; AUD 39,000 - 44,000; Full time

Benefits offered by this job

Flexible working conditions

Employee Assistance Program

Job summary

The Salvation Army Australia in Burnie, Tasmania, is seeking a values-driven Support Worker for The Safe Space short-term accommodation program. This casual role supports participants to access shelter for the night under guidance from case managers and a team leader, ensuring safety and clear house rules.

Reporting to the Senior Case Manager, you will work with staff and volunteers to provide practical support, information on additional services, and a collaborative, respectful environment for

Qualifications

• Certificate III in Community Services or equivalent experience.
• Tasmania Working with Vulnerable People Registration is required.
• Tasmanian Driver Licence is required.
• First Aid & CPR (or willingness to obtain)
• Ability to work with vulnerable individuals and those under the influence of drugs/alcohol.
• Understanding of and alignment with The Salvation Army mission and values.

Responsibilities

• Ensure participants feel safe, welcome, and understand house rules for night shelter.
• Assess safety for overnight shelter and participants under influence.
• Provide information on other support services to help transition to housing.
• Support staff, volunteers, and program team leader with coordinated approach.
• Prioritise information exchange for safe outcomes for participants and staff.
• Work collaboratively with other services.

Skills

First Aid CPR

Education

Certificate III in Community Services

Tasmania Working with Vulnerable People Registration

Job description

Number Of Positions Available

3

About Us

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

Why this role matters

The Salvation Army (Salvos) is one of the largest providers of homelessness services across the country. Our philosophy is that every person should be afforded dignity and respect and that no one should be without a safe, affordable, and secure home. We provide services and supports to adults, and families with accompanying children in the form of accommodation, case management, assertive outreach, financial assistance, community connection and referral services.

The Burnie Safe Space is a short-term accommodation centre in Tasmania for anyone experiencing homelessness on the state’s north-west coast. The Safe Space Program provides safe shelter at night with emotional well being and physical support to those who use the program.

About The Role

We are seeking a values-driven and proactive Support Worker to provide support to participants of The Safe Space under the direction of case managers and team leader to assist in achieving set outcomes.

Reporting to the Senior Case Manager, this is a casual position based in Burnie, Tasmania. Salary and conditions are in accordance with the SCHADS Level 3.

You will successfully

• Ensure participants feel safe/wanted/comfortable while ensuring they understand the house rules to be able to use the shelter for the night.
• Assess each participant to ensure it is safe to provide shelter for the night; reviewing their safety and the safety of others if they are under the influence of drugs/alcohol.
• Provide participants with information about other support services they can access to assist them move into transitional housing/support.
• Support team members (staff/volunteers/ program team leader) so that a coordinated and collaborative approach is adopted from the outset.
• Ensure highest levels of information exchange to support the best outcomes for participants and staff safety.
• Work collaboratively and professionally with other services.

You will have

• Relevant vocational qualifications or equivalent experience to Certificate III in Community Services.
• Experience in social work, community welfare, mental illness, drug & alcohol dependency, nursing or other relevant experience.
• A Tasmania Working with Vulnerable People Registration.
• A valid Tasmanian Driver Licence.
• First Aid & CPR (or willing to obtain)
• The ability to work with vulnerable individuals and people under the influence of drugs and alcohol.
• An understanding of and commitment to the mission and values of The Salvation Army.

What We Offer

• Flexible working conditions
• Financial discounts / benefits
• Purpose driven career which has positive social and sustainable outcomes
• Employee Assistance Program - Independent confidential counselling service;
• Opportunity for career development;
• An inclusive culture of dedicated, passionate and professional team members
• Positively supporting and impacting the lives of others through your career contribution

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.

We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration