Crisis Accommodation Support Worker

The Salvation Army; City of Melbourne; On-site; AUD 39,000 - 47,000; Part time

Benefits offered by this job

Salary packaging and meal benefits

Flexible working arrangements

EAP and wellness initiatives

Cultural support programs

Training and development opportunities

Job summary

The Salvation Army in Melbourne is seeking a dedicated Crisis Accommodation Support Worker to provide consistent support to young people and families staying in refuge accommodation at Upton Road. This casual role operates across weekends, evenings and overnight shifts, with on-site work in St Kilda, VIC.

You will help implement case management plans, support independent living skills, and coordinate health, education and social inclusion obligations, in a psychologically informed practice

Qualifications

• Tertiary qualification in Social Sciences, Welfare or related field with degree qualification preferred.
• Current Victorian Driver's Licence.
• A VIC Working with Children Check.
• Relevant experience in Social Service environment.

Responsibilities

• Provide safe environments for all residents within the refuge setting.
• Provide informal support to all clients of the program such as outreach clients in the community.
• Work in direction of case management plans to assist young people to attend appointments relating to health, education, justice, and social inclusion.
• Complete comprehensive intake and risk assessment for all refuge clients, incorporating adequate assessment of the needs of accompanying children.
• Ensure safe management of the crisis accommodation program in conducting a comprehensive handover to colleagues.

Skills

Social services

Case management

Communication

Crisis support

Education

Degree preferred

Tools

Driver's Licence

Working with Children Check

Job description

Number of Positions Available:

1

ABOUT US

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here - providing support, safety, community, and opportunity.

Why this role matters

The Salvation Army (Salvos) Youth Services encompasses a range of programs for vulnerable young people, their families, and the community. Our services have a strong focus on prevention and early intervention and enable access to safe accommodation options, Holistic case management, community outreach programs and programs that teach vital independent living skills. Our centres are safe and supportive environments creating an ideal environment for growth, where participants feel believed in, valued, listened to, and respected.

About the role

We are seeking a dedicated Crisis Accommodation Support Worker! You will provide consistent support to young men, women and families with implementation of case management plans. Our Youth Services Program based in Upton Road provides highly supportive & therapeutic youth refuge accommodation to young people & families experiencing significant crisis and homelessness.

About the program

The program works intensively with young people to address issues that contribute to their unique experience of crisis & homelessness, with a particular focus on assisting young people to:

• Develop life and living skills to prepare for independence

• Address issues in relation to health, AOD & mental health

• Promote opportunities to overcome exclusion and isolation

• Explore education pathways and participation

• Work towards long term sustainable housing

All Upton Rd Youth Services staff work within a psychologically informed practice environment and expected to work creatively towards ensuring that the support needs of all young people are the priority.

Reporting to the Client Services Coordinator, this is a casual position that will work across a range of shifts, including weekends, evenings and active overnight shifts. The program operates a 24 hour, 7 days per week case management model and all staff are expected to actively participate in the life of the program and in the support of young people residing within, based on-site in St Kilda, VIC.

Conditions

Salary and conditions are in accordance with the SCHADS Award Level 4.

How you will make an impact

• Provide safe environments for all residents within the refuge setting

• Provide informal support to all clients of the program such as outreach clients in the community

• Work in direction of case management plans to assist young people to attend appointments relating to health, education, justice, and social inclusion

• Complete comprehensive intake and risk assessment for all refuge clients, incorporating adequate assessment of the needs of accompanying children

• Ensure safe management of the crisis accommodation program in conducting a comprehensive handover to colleagues

What you will have

• Tertiary qualification in Social Sciences, Welfare or related field with degree qualification preferred

• Relevant experience in Social Service environment

• A current Victorian Driver's Licence

• A valid VIC Working with Children Check

Benefits working at The Salvation Army

As a registered NFP we offer our eligible employees real and meaningful benefits such as;

• Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit

• Flexible working arrangements

• Access to EAP and health & wellness initiatives

• Aboriginal and Torres Strait Islander supports such as: Burra Burra Network (pastoral care network), Cultural Events, Sorry Business and Ceremonial Leave (up to 10 days)

• Ongoing training and development opportunities that enhance on the job skills and proficiency.

• Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts

_ The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. _ We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

_ The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm.All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration