Support Officer Transport Infrastructure

Jobs in Council; Canberra; On-site; AUD 70,000 - 76,000; Full time

Job summary

Yass Valley Council is seeking a highly organised Support Officer Transport Infrastructure to provide essential administrative, operational and customer service support to the Transport Infrastructure team. You will help deliver council's transport infrastructure programs and services in a busy team environment.

The role offers opportunities to coordinate projects, manage records, and liaise with internal teams, contractors and the community, contributing to timely and effective outcomes for the

Qualifications

• Experience in administrative, project support or customer service role, preferably within local government or a similar environment.
• Strong written and verbal communication skills.
• Excellent organisational and time-management skills.
• High attention to detail and the ability to maintain accurate records.
• Confidence using Microsoft Office applications, databases and corporate systems.
• The ability to work collaboratively with a range of internal and external stakeholders.
• A commitment to providing professional and responsive service to the community.
• An understanding of, or willingness to learn about, local government processes and transport infrastructure.

Responsibilities

• Provide high-quality administrative and operational support to the Transport Infrastructure team.
• Assist with the coordination and monitoring of transport infrastructure projects, programs and works.
• Prepare correspondence, reports, spreadsheets, records and other documentation.
• Maintain accurate records, databases, registers and project information.
• Assist with purchase orders, invoices, contractor documentation and financial administration.
• Coordinate meetings, site activities, appointments and other team requirements.
• Respond to customer enquiries and assist with timely resolution of requests relating to transport infrastructure.
• Liaise with internal teams, contractors, consultants, government agencies and members of the community.
• Support procurement, contract administration and other business processes as required.
• Provide general assistance to ensure projects and operational activities are delivered efficiently and effectively.

Skills

Communication skills

Organisational skills

Time management

MS Office

Stakeholder collaboration

Customer service

Local government knowledge

Job description

About The Opportunity

We are seeking a highly organised, proactive and motivated Support Officer Transport Infrastructure to join our team.

About The Opportunity

We are seeking a highly organised, proactive and motivated Support Officer Transport Infrastructure to join our team.

In this role, you will provide essential administrative, operational and customer service support to the Transport Infrastructure team, helping ensure the effective delivery of council’s transport infrastructure programs and services.

This is an excellent opportunity for someone who enjoys working in a busy team environment, has strong attention to detail and is passionate about contributing to outcomes that make a difference to the local community.

Job Description

View a full Position Description on Council's website

Key Responsibilities

• Provide high-quality administrative and operational support to the Transport Infrastructure team.
• Assist with the coordination and monitoring of transport infrastructure projects, programs and works.
• Prepare correspondence, reports, spreadsheets, records and other documentation.
• Maintain accurate records, databases, registers and project information.
• Assist with purchase orders, invoices, contractor documentation and financial administration.
• Coordinate meetings, site activities, appointments and other team requirements.
• Respond to customer enquiries and assist with the timely resolution of requests relating to transport infrastructure.
• Liaise with internal teams, contractors, consultants, government agencies and members of the community.
• Support procurement, contract administration and other business processes as required.
• Provide general assistance to the team to ensure projects and operational activities are delivered efficiently and effectively.

About You

You will be an organised and proactive team member who can manage competing priorities while maintaining a high level of accuracy and customer service.

You Will Ideally Have

• Experience in an administrative, project support, infrastructure or customer service role, preferably within local government or a similar environment.
• Strong written and verbal communication skills.
• Excellent organisational and time-management skills.
• High attention to detail and the ability to maintain accurate records.
• Confidence using Microsoft Office applications, databases and corporate systems.
• The ability to work collaboratively with a range of internal and external stakeholders.
• A commitment to providing professional and responsive service to the community.
• An understanding of, or willingness to learn about, local government processes and transport infrastructure.

It Would Be Advantageous, If You Have The Following

• Basic understanding of road maintenance, drainage, concreting or other civil infrastructure works.
• Experience in the use of financial, procurement and records management software such as Magiq.
• Previous experience in local government or similar regulatory environment.
• Experience in managing department stores / stock inventory.
• Experience using Traffic Counter and Management software.

Why work with us?

Working with Yass Valley Council means being part of a team that helps shape and maintain the places, facilities and services our community relies on every day.

We offer a supportive and inclusive workplace, opportunities for professional development, flexible working arrangements where applicable, and the opportunity to make a meaningful contribution to our local community.

Renumeration

Full time employment, working 70 hours across a 9-day fortnight. Salary from $70,340 - $75,968 per year + 12 % super, depending on skills, experience and qualifications in accordance with Council's Salary System and the Local Government State Award.

Eligibility Requirements

To apply for this position, Applicants must have the right to work in Australia and pass relevant pre-employment checks.

Yass Valley Council is an Equal Employment Opportunity Employer, welcoming applicants from all backgrounds and communities.

Council also recognises the skills and attributes of veterans and welcomes applications from ex-service personnel.

Closing Date: 18/10/2026

The Welcome Experience

The Welcome Experience is a free service for workers and their families who are considering moving to or have moved to regional NSW. Local Connectors make moving easier by helping you find a home, schools, childcare, job opportunities for your partner, and connections within the community.

Learn more at https://www.nsw.gov.au/regional-and-primary-industries/makethemove/welcome-experience