Support Officer - Organisational Improvement

Chevalier; Bowral; On-site; AUD 79,000 - 97,000; Full time

Job summary

Chevalier College is seeking a Support Officer - Organisational Improvement for a two-year contract. The role will assist with systems, workflows, and process improvements across the College, reporting to the Deputy Principal and IT team.

Responsibilities include identifying administrative needs, developing forms and procedures, and coordinating special projects across academic and operational areas, leveraging SharePoint and Microsoft 365.

Qualifications

• Experience with reviewing workflows and implementing improvements.
• Ability to develop forms, templates, protocols and procedures.
• Knowledge of enterprise systems and data management.

Responsibilities

• Assist Deputy Principal and staff to identify administrative needs and implement improvements.
• Develop and maintain forms, templates, protocols, and procedures.
• Coordinate actions, timelines and follow-up for special projects.
• Work with staff to optimize use of enterprise systems (TASS, Microsoft 365).
• Support digital workflows, forms, notifications and approvals.

Skills

Workflow analysis

Administrative support

SharePoint

Microsoft 365

Document management

Form workflows

Attention to detail

Communication skills

Power Automate

Tools

TASS

Power Automate

OneDrive

Job description

Support Officer - Organisational Improvement

Contract Type: Contract Position Full Time

Applications Close: 6 November 2026

Chevalier College seeks a Support Officer - Organisational Improvement for a 2-year contract appointment. Administrative role assisting with systems, workflows, and process improvements.

Chevalier College seeks applications for a Support Officer - Organisational Improvement for a two year appointment.

Reporting to the Deputy Principal, with day-to-day direction from the Director of ICT and Deputy Principal, this administrative role will help improve the effectiveness, efficiency and consistency of systems and organisational processes across the College. Working closely with the IT Applications Support Analyst and staff across academic, pastoral and operational areas, you will turn identified needs into practical, sustainable and user-focused administrative solutions.

The College

Chevalier College's rich 80-year history is shaped by the MSC values of kindness, compassion, inclusivity, and hospitality. In its current iteration, Chevalier College is continuing to grow as a future facing community of heart-centred learners, whilst nurturing the individual uniqueness of each student. As a learner-focused contemporary learning community, Chevalier College enables students to be collaborative thinkers who activate purposeful, meaningful and positive change in a rapidly changing world.

Role Requirements

• . Assist the Deputy Principal and relevant staff to identify administrative needs, review workflows, and implement and monitor approved improvements that simplify processes and reduce administrative burden.
• . Develop and maintain forms, templates, protocols and procedures, and document approved process improvements.
• . Coordinate actions, documentation, timelines and follow-up for special projects and operational initiatives, providing progress updates to the Deputy Principal.
• . Work with the Deputy Principal, IT Applications Support Analyst and relevant staff to identify duplication, manual processes and opportunities to make better use of existing enterprise systems, including TASS and Microsoft 365.
• . Support digital workflows, online forms, notifications and approval processes, including testing, implementation and documentation of approved improvements.
• . Support the organisation of SharePoint sites and document libraries, including file naming, folder structures, document ownership, version control and archiving.
• . Maintain accessible operational resources and support appropriate access, privacy, record-keeping and secure information management practices.
• . Well-developed organisational and administrative skills, including the ability to manage competing priorities and meet deadlines.
• . Experience supporting administrative processes, projects or workflow improvements.
• . Sound analytical and problem-solving skills, with the ability to develop practical, user-focused solutions.
• . Digital capability, including experience with SharePoint, Microsoft 365, document management systems or comparable platforms.
• . Experience with online forms, such as Microsoft Forms or Jotform, and digital approval workflows.
• . The ability to develop and maintain clear file structures, templates, procedures and administrative records.
• . Effective written and interpersonal communication skills and the ability to work collaboratively with a range of staff.
• . Initiative, accuracy, attention to detail and the capacity to handle sensitive information confidentially.
• . A commitment to service and continuous improvement, and the ability and willingness to support the Catholic ethos of the College and the charism of the Missionaries of the Sacred Heart.
• . Experience in a school or comparable education environment, with an understanding of academic, pastoral and administrative processes.
• . Familiarity with TASS or a comparable school management system.
• . Experience using Microsoft Power Automate or similar tools to support notifications, approvals and routine administrative workflows.
• . Experience supporting SharePoint document libraries, including version control, document ownership and archiving.
• . Experience preparing use guides and assisting staff to adopt new or revised administrative processes.

Other

• . Salary and conditions will be in accordance with the NSW Catholic Independent Schools (Support Staff - Model B) Multi-Enterprise Agreement 2023. The position is classified at Level 4a, with a current full-time equivalent annual salary of $87,872 plus superannuation.
• . Proposed working arrangement: term time plus one week immediately before each term, totalling 44 working weeks per year.
• . This is a child-related position. Preferred candidates are required to possess a valid Working With Children Check and will be subject to identification verification.

Affiliation: Catholic
Teaching Level: Secondary
Gender: Coed

900 Students

76 TeachingStaff

43 Non-Teaching Staff

Single School

Offers VET

Chevalier College is a catholic coeducational secondary day school conducted by the Missionaries of the Sacred Heart. The college is a heart-centred community that maintains an enrolment of approximately 900 students and is widely recognised for its high standard of teaching and excellent care for students. It is located in a beautiful park-like setting on 100 acres in Bowral, in the NSW Southern Highlands.