Support Coordinator - Disability Services

The Help Hive Support & Coordination Services; Toowoomba Regional; On-site; AUD 60,000 - 90,000; Full time

Job summary

The Help Hive Support & Coordination Services in Toowoomba are seeking experienced Support Coordinators to join a high-performing team dedicated to outstanding outcomes for NDIS participants.

You will translate NDIS plans into measurable results, manage complex cases with confidence, and support participants with genuine care and professionalism. Join a culture built on accountability and participant-centred support.

Qualifications

• Proven Support Coordination experience in NDIS settings.
• Strong communication and stakeholder engagement.
• Ability to manage complex cases with professionalism.
• Reliability, initiative and accountability.

Responsibilities

• Turning NDIS plans into outcomes with precision, speed, and absolute accountability
• Managing complex cases with confidence, composure, and professional authority
• Building participant capacity with genuine care and high expectations
• Keeping documentation tight, compliant, and audit-ready every single time
• Cutting through red tape and inefficiency with smart, decisive action

Skills

Support Coordination experience

NDIS knowledge

Strong communication

Accountability

Education

Qualifications in human services / social work / psychology

Job description

Support Coordinator - Disability Services

The Help Hive Support & Coordination Services – Toowoomba QLD

Seeking Exceptional Support Coordinators

We are building a high-performing Support Coordination team dedicated to delivering outstanding outcomes for NDIS participants. We are looking for experienced professionals who demonstrate initiative, accountability, and a commitment to excellence in everything they do.

This role is suited to a Support Coordinator who consistently achieves positive participant outcomes, builds strong stakeholder relationships, and navigates complex situations with professionalism and confidence. If you are known for your reliability, expertise, and ability to make a meaningful difference, we invite you to join our team.

Whats involved with the role

Turning NDIS plans into outcomes with precision, speed, and absolute accountability

Managing complex cases with confidence, composure, and professional authority

Building participant capacity with genuine care and high expectations

Keeping documentation tight, compliant, and audit-ready every single time

Cutting through red tape and inefficiency with smart, decisive action

What Sets You Apart

Proven Support Coordination experience — real runs on the board

Deep NDIS knowledge and the ability to navigate it like a pro

Strong communication that moves people forward, not in circles

A mindset built on integrity, ownership, and excellence

Relevant qualifications in human services, social work, psychology, or similar

A reputation for being reliable, organised, and unshakeably professional

What You’ll Step Into

A high-trust, high-standards team that values impact over noise

Leadership that backs you and expects the best — in the right way

Space to grow, lead, and shape your role as the organisation expands

A culture built on accountability, respect, and doing right by participants

Flexibility and autonomy without the chaos or burnout culture