Support Coordinator

VMCH; Wangaratta; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive salary packaging

Professional development opportunities

Flexible, family-friendly culture

Job summary

VMCH is seeking a dedicated Support Coordinator in Wangaratta to empower participants to navigate the NDIS and access appropriate supports. You will work within our Disability Services team to build strong relationships with participants, families, carers and providers, delivering person-centered plans and outcomes.

Join VMCH to contribute to flourishing communities with a hands-on, outcomes-focused approach and opportunities for professional development in a supportive workplace.

Qualifications

• Experience in the Disability sector or a relevant qualification in disability or community services.
• Strong knowledge of NDIS, Disability Act and related legislation.
• Experience in measuring and reporting client and program outcomes.
• Ability to work autonomously and as part of a team, managing competing demands.
• Proven ability to establish and maintain positive stakeholder relationships.
• Excellent written and verbal communication.
• Current NDIS Screening Clearance and Working with Children’s Check.

Responsibilities

• You are experienced in the Disability sector with strong knowledge of the NDIS.
• You will collaborate with participants, informal supports, and stakeholders to deliver person-centered support.
• Provide coaching and guidance to help participants navigate the NDIS and community resources.
• Organise and facilitate meetings with participants, families, and service providers.
• Monitor budgets and ensure services align with participants’ plans and goals.
• Respond to service gaps or crises, coordinating immediate interventions as needed.

Skills

NDIS knowledge

Stakeholder relationship management

Autonomous and collaborative work

Communication skills

Education

Disability or community services qualification

Job description

Support Coordinator – Wangaratta

• Pivotal Support Coordination role, harness your expertise to grow our potential
• Purpose-led organisation supporting 11,000+ people annually
• Demonstrated ability to establish and maintain positive professional relationships with stakeholders.

The position

As a Support Coordinator you will be passionate about empowering individuals to achieve their goals and live fulfilling lives? Join our Disability Services team in Wangaratta. With us, you’ll combine your strategic thinking abilities with a hands-on, outcomes focused approach. Navigating and thriving in a multi-faceted environment and building relationships that deliver real community impact.

VMCH. Flourishing communities, vibrant careers.

At VMCH, the future is bright and rewarding. In this role, you will work collaboratively with participants, families, carers, and service providers to help individuals navigate the NDIS and access the supports they need.

The responsibilities

• You are experienced in the Disability sector with strong knowledge of the NDIS.
• You will collaborate with participants, informal supports, and stakeholders to deliver person-centered support.
• Provide coaching and guidance to help participants navigate the NDIS and community resources.
• Organise and facilitate meetings with participants, families, and service providers.
• Monitor budgets and ensure services align with participants’ plans and goals.
• Respond to service gaps or crises, coordinating immediate interventions as needed.

What’s required

• Experience within the Disability sector or a relevant qualification in disability or community services
• Strong knowledge of NDIS, Disability Act and other relevant legislation
• Demonstrated experience in identifying, measuring and reporting on client and program outcome’s
• Ability to work autonomously and cooperatively as a member of a team and manage and prioritise competing demands
• Demonstrated ability to establish and maintain positive professional relationships with stakeholders.
• Excellent communication skills both written and verbal
• Current NDIS Screening Clearance and Working with Children’s

What’s possible

• Rewarding work, within a supportive environment
• Professional development and career progression opportunities
• Competitive salary + salary packaging (with potential for increased take-home pay)
• Flexible, family friendly work culture
• Wellbeing initiatives and paid parental leave
• Employee assistance program (EAP) for you and close family members
• Enjoy access to Fitness Passport, helping you and your family stay active with heavily discounted access to hundreds of fitness and recreation venues
• Discounts on private health insurance, school holiday programs, car hire and much more!
• Open a high-interest savings account via our banking partner
• Join a place where diversity and inclusion lives, breathes and thrives.

More about us

At VMCH, we believe people should be seen and valued for who they are, not defined by the services they receive.
For more than a century, we have been part of Victorian communities, supporting people to live with purpose and connection. Led by our Catholic tradition, we recognise the inherent dignity and humanity of every person, their individuality, relationships, experiences and the contribution they make throughout their lives.
Across aged care, care at home, disability services, retirement living, specialist education and affordable housing, our role is to help people make their own choices, remain in control of their lives and stay connected to the people, places and communities that matter most to them.
Guided by our values of Love, Joy, Courage and Hospitality, more than 4,000 staff and volunteers support over 15,000 people across Victoria. Together, we create places of belonging where people are respected, included and empowered to live life on their own terms.

Please note successful applicants to this position will be required to provide evidence of relevant work permits or Australian residency, and the necessary screening checks. Kindly note we do not accept unsolicited resumes, emails and phone calls from Recruitment Agencies.