Support Coordinator

Wellways Australia Limited; City of Greater Shepparton; Hybrid; AUD 52,000 - 70,000; Part time

Benefits offered by this job

Salary packaging up to AU$15,899

Meal and Entertainment allowance AU$2,

17.5% leave loading

Paid parental leave

Employee Assistance Program

Job summary

Wellways Australia Limited is seeking a part-time Support Coordinator to empower participants with disabilities through coordinated supports, under the CDS framework. The role offers a hybrid work arrangement, combining home and office work to support a healthy work-life balance.

We value lived experience, inclusivity and strong collaboration with participants, their families and carers, to help them achieve meaningful goals within the NDIS framework.

Qualifications

• Certificate IV in a preferred course or above.
• Experience in working with people living with a disability or mental health.
• Availability to participate in out of hours activities as required.

Responsibilities

• Deliver NDIS funded Support Coordination to participants to strengthen their ability to design, manage and control supports.
• Support participants in building relationships, skills and networks aligned with their goals.
• Work in a CDS context to connect participants with services and technology while upholding choice and control.

Education

Certificate IV in preferred course, or above

Job description

Wellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability and people who identify as LGBTIQA+ to apply. Even if you only meet some of the criteria, we’d love to hear from you.

Reconciliation | Wellways Join a nationally recognised and growing provider of mental health and disability services Permanent part time (equiv 4 days a week) opportunity with a hybrid working arrangement, allowing you to work from home or the office to suit your best work/life balance Not-for-profit values-based organisation with salary packaging up and annual leave loading benefits

About the opportunity

Are you looking for a rewarding career that aims to help others access support and achieve their goals? As our new Support Coordinator, your main focus will be to work alongside and support people in our community who are living with a disability. You will partner with service participants with a focus on offering capacity building support; specifically to assist in strengthening a participant’s ability to design, manage, and ultimately control their supports, recognising each person’s inherent ability to exercise choice and control. This is a role in which you will be helping participants develop relationships, build skills and establish support networks in line with their own goals to ensure they are fully supported and empowered on their journey towards recovery.

About the program

Consumer Directed Services (CDS) refers to services which are led by and funded by individual consumers. This includes services such as the National Disability Insurance Scheme (NDIS) services, iCare, Insurances and brokers. These services provide support, care and access to services and technology for Australians living with disabilities as well as their families and carers.

To be successful in this role, you will need:

• Certificate IV in preferred course, or above
• Demonstrated experience in working with people living with a disability or mental health
• Available to participate in out of hours activities, as required, to deliver on key role requirements and outcomes
• The right to work in Australia and a current, valid Driver's License
• Satisfactory National Police Check, Working with Children Check (Employee) and NDIS Worker Screening Check or willing to obtain NDIS Worker Orientation Module Certificate

Why us?

Wellways are a team of approximately 2000 staff and 150 volunteers across 93 sites providing a range of programs, services and supports to people right across Queensland, New South Wales, Australian Capital Territory, Victoria and Tasmania. We remain committed to our mission, of creating inclusive communities where everyone can imagine and achieve their hopes and potential; and we are always on the look‑out for like-minded people who would like to be a part of this.

What we offer

• A purpose driven culture where people can thrive, everyone is respected, and differences are valued
• An equitable, diverse, and socially inclusive work environment
• Salary packaging up to $15,899 enables you to spend a portion of your salary before it is taxed to pay for things like rent, mortgage repayments, car leasing
• Meal and Entertainment allowance via salary packaging up to $2,650 per annum
• Receive 17.5% leave loading every time you take annual leave
• Paid parental leave after 12 months of ongoing employment
• Access for you and your family to our Employee Assistance Program

Job Description Summary

The Support Coordinator is responsible for the delivery of NDIS funded Support Coordination. Support Coordination is a capacity building support specifically provided to NDIS participants to assist in strengthening a participant’s ability to design, manage, and ultimately control their supports, recognising each participant’s inherent ability to exercise choice and control.

Culture

We’re passionate about our work, which is enjoyable, challenging and rewarding. All of our teams work to ensure everyone can imagine and achieve their hopes and potential. We know that people are unique and the experts on their life and are not defined by impairments, diagnosis or labels. We aim to specifically promote safety and inclusivity for LGBTIQ+ and First Nations communities.

Wellways Australia Limited is committed to the safeguarding of children and vulnerable people. All applicants applying for roles within Wellways must undergo a screening process prior to their successful appointment.

For a confidential discussion about the role, we encourage you to contact Susan Graeber, Senior Support Coordinator on 0439 589 229.

Applications Close 23/09/2026