Supervisor/Relief Duty Manager (Part-time)

Grafton District Services Club Ltd; Grafton; On-site; AUD 34,000 - 48,000; Part time

Job summary

Grafton District Services Club Ltd in Grafton is seeking a motivated part-time Supervisor/Relief Duty Manager to lead daily floor operations and step up into Duty Manager duties as required.

You will oversee the venue, staff and cash-handling, with duties reverting to Bar/Gaming or Admin shifts when not acting in a supervisor role; the position offers career progression and ongoing professional training to advance into full-time management.

Qualifications

• Must hold a current RSA, RCG and ARCG certifications.
• Experience in a supervisory role within a registered club or hospitality venue.
• Able to supervise daily floor operations and step up into Duty Manager responsibilities as required.
• Flexible availability for part-time roster, including nights, weekends and public holidays.

Responsibilities

• Supervise daily floor operations, ensuring high standards of service and compliance.
• Step up into the Duty Manager role to oversee the venue, staff and cash-handling.
• Utilize club systems (SENPOS, IGT) to manage trading and operations.
• Resolve patron inquiries and maintain a welcoming, safe environment for members and guests.

Skills

RSA

RCG

ARCG

Leadership

Staff supervision

Customer service

Education

RSA certification

RCG certification

ARCG certification

Tools

SENPOS

IGT systems

Job description

Supervisor/Relief Duty Manager (Part-time)

Are you an experienced hospitality leader looking to advance your career?

Our Club is seeking a motivated and experienced Supervisor/Relief Duty Manager to join our team on a part-time basis. This role offers excellent career progression, ongoing professional training, and the opportunity to step up into Duty Management duties.

Employment conditions, including hourly rates and penalties, are fully compliant with the Registered and Licensed Clubs Award.

About the role

This role offers the opportunity to supervise daily floor operations and step up into Duty Manager responsibilities as required. You will oversee the venue, staff, and cash-handling, with duties reverting to Bar/Gaming or Admin shifts when not acting in a supervisor role. This position offers excellent career progression, ongoing professional training, and the opportunity to advance into full-time management roles.

Key responsibilities

Supervise daily floor operations, ensuring high standards of service and compliance,

Step up into the Duty Manager role as required to oversee the venue, staff, and cash-handling

Efficiently utilize club systems, including Senpos (POS) and IGT (Gaming), to manage trading

Resolve patron inquiries and maintain a welcoming, safe environment for members and guests

About you

Proven experience in a supervisory or leadership role within a registered club or hospitality venue

Must hold a current RSA, RCG and ARCG (Advanced Responsible Conduct of Gambling) certifications

Strong working knowledge of SENPOS, IGT systems, and/or similar operating systems are preferrable

Flexible availability to work a part-time roster, including nights, weekends and public holidays

A genuine desire to undergo further training and professional development to advance your career

About us

Our Club is a vibrant, community-focused club environment with a supportive team.

Clear pathways to transition into full time management roles

Fully supported external and internal training programs to boost your skills

Fair pay and excellent penalty rates under the Registered and Licensed Clubs Award

Work with a supportive team in a vibrant, community-focused club environment